We are seeking a skilled, execution-focused Project Manager that will assist with driving supply chain logistics process improvements, document current processes, SOPs and flows, ensuring compliance alignment, supporting warehouse system initiatives, and coordinating efforts across business and operational teams to support scalable execution
This role will also support operational initiatives within client’s Forward Supply Chain Operations. This ole is responsible for project oversight tied to the nationwide movement and distribution of network deployment equipment. This includes supporting key initiatives that track service levels at our primary 3PL partner in Arlington, TX, and 46 forward-stocking locations across the U.S.
Preferred background/prior work experience? Supply Chain Management and Process Optimization, Inventory Control and Compliance
What You’ll Do
• Performance Monitoring
Support tracking of weekly, monthly, and quarterly SLA metrics with the 3PL operator. Help coordinate actions around service gaps and improvement plans.
• Compliance Support
Assist in monitoring adherence to SOX control activities and provide documentation support for audit readiness.
• Project Coordination
Contribute to national WMS-related initiatives and other operational projects that reduce manual labor, improve throughput, and support efficiency gains.
• Cross-Functional Collaboration
Facilitate communication and coordination between internal operations, IT teams, and external partners.
• Reporting & Insights
Help collect and synthesize KPI data, generate reporting packages, and assist with root cause documentation.
What You Bring
• 5+ years of project management or logistics experience, preferably in supply chain environments
• Familiarity with 3PL operations, SLA monitoring, and vendor interaction
• Working knowledge of compliance processes (e.g., SOX)
• Ability to support project lifecycles and report on milestone progress
• Strong written and verbal communication skills
• Nice to have-Experience with NRAAF processes
• Proactive and organized, with a bias for execution and detail
Preferred Experience
• Telecommunications or network deployment experience
• Experience with warehouse management systems (WMS)
• Knowledge of Agile or Lean operations
• Exposure to nationally distributed operations
• Confluence
• ChatGPT Experience a plus
Technology Requirements (I.E Programs, systems, etc.)
WMS Systems, Office Suite, PowerBI, Databricks, Power Automate, PowerApps, and Lucid
What does a typical day look like? A typical day centers on developing, revising, and optimizing Standard Operating Procedures (SOPs) and process flows to support scalable operations. The Project Manager will also monitor 3PL SLA performance, support SOX compliance tasks like cycle count tracking, participate in WMS standups, follow up on action items, and collaborate with cross-functional teams to document and improve execution. KPI reporting and weekly status updates round out the daily responsibilities.
Priority soft skills:
• Strong Communication – Able to clearly and concisely convey updates, escalate issues, and align stakeholders across functions.
• Proactive Ownership – Takes initiative without waiting for direction; follows through on open items.
• Attention to Detail – Maintains accuracy in tracking SLAs, compliance tasks, and project deliverables.
• Adaptability – Can adjust quickly to shifting priorities and navigate a fast-paced operations environment.
• Cross-Functional Collaboration – Works well across teams including IT, 3PL partners, and internal stakeholders.
• Problem Solving – Able to identify root causes, suggest practical solutions, and drive resolution independently.
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