Role : Staff DevOps Engineer (Dev Experience)
Location : San Francisco, CA (Hybrid)
Job Responsibilities
As a Staff Platform Engineer specializing in Developer Experience, you'll be a technical leader and advocate for our internal engineering customers. You will leverage your deep expertise in cloud infrastructure, software development best practices, and developer tooling to drive significant improvements across the entire software development lifecycle - from code creation and testing to deployment and production monitoring. This role requires a strong blend of technical excellence, empathy for the developer workflow, and the ability to influence technical direction across multiple teams.
· Define the technical vision and roadmap for our core developer platform, with a strong focus on self-service tooling, continuous integration/continuous delivery (CI/CD), and standardized development environments.
· Architect and implement scalable, reliable platform services and tools (e.g., internal CLI tools, custom GitHub Actions/GitLab CI pipelines, scaffolding tools, testing frameworks) that dramatically improve developer productivity.
· Partner with engineering teams to understand their pain points and drive the adoption of new platform features and best practices through excellent documentation, training, and direct consultation.
· Establish technical standards and governance models for critical areas like observability, security integration, and infrastructure-as-code (IaC).
· Act as a technical mentor for mid-level and senior engineers, fostering a culture of operational excellence and high-quality engineering.
· Proactively identify systemic bottlenecks and performance issues in the development and deployment process and lead the initiative to resolve them.
Required Qualifications
· 8+ years of professional experience in software engineering, or platform engineering, with at least 2+ years in a leadership or staff-level capacity, driving cross-team technical initiatives.
· Deep expertise in designing, implementing, and maintaining CI/CD pipelines using GitHub Actions.
· Strong proficiency in AWS and hands-on experience with containerization technologies like Docker and orchestration with Kubernetes.
· Expertise in Infrastructure-as-Code (IaC) tools such as Terraform and/or Terragrunt.
· Advanced programming skills in a general-purpose language used for tooling and platform services (Go, Python, or TypeScript preferred).
· Experience building internal developer portals or highly effective self-service developer tools.
· Prior experience specifically focused on improving Developer Experience (DevEx) or internal tooling.
· Excellent communication and interpersonal skills, with a proven ability to present complex technical ideas to diverse audiences and influence technical decisions.
Nice-to-Have
· Experience implementing monorepo and IDP using Backstage.
· A strong background in observability tools (e.g., Prometheus, Grafana, Datadog, OpenTelemetry).
· Experience with Service Mesh technologies (e.g., Istio, Linkerd).
· Contributions to open-source developer tools or platform technologies.
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