Overview
Remote
On Site
Full Time
Skills
Quality Improvement
Usability
Testing
Management
Evaluation
Quality Assurance
Estimating
Research
Demonstrations
Mobile Devices
Benchmarking
Media
Training
Collaboration
Reporting
Customer Service
IoT
Science
Analytical Skill
Problem Solving
Conflict Resolution
Microsoft Excel
Data Analysis
Modeling
Microsoft PowerPoint
Communication
Presentations
Fluency
English
Korean
Market Research
Competitor Analysis
Smartphones
Laptop
Tablet
Test Methods
Statistics
Privacy
Innovation
AIM
Law
Electronics
Job Details
Position Summary
Our qualified candidate will be responsible for quality assurance and quality improvement testing of the key performance attributes for smartphones, tablets, and wearables for Samsung's and competitor's products.
The candidate will also be involved in the testing of Samsung IOT products.
The testing is conducted as per the Samsung Quality Assurance ("QA") lab test protocols which are based on performance measurements and QA lab testing methodologies as well as subjective assessments of usability, design elements and other key performance attributes. The candidate will provide detailed testing reports to US and Korean management which note possible risk points as well as recommendations for improvement.
Assessment and knowledge of the technical media landscape is expected to ensure Samsung products are in line with consumer expectations.
This role is critical for understanding and predicting US tech magazine's evaluation for mobile devices. This role will also analyze magazine's testing methodologies, scoring matrices, and published reviews to estimate scores for Samsung and other mobile device brands. This involves close collaboration with the magazines, detailed analysis of test results using Excel, and presenting new device features to the magazines.
Role and Responsibilities
Responsibilities/Duties:
Skills and Qualifications
Background & Competencies Required:
LI-HT1
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Our qualified candidate will be responsible for quality assurance and quality improvement testing of the key performance attributes for smartphones, tablets, and wearables for Samsung's and competitor's products.
The candidate will also be involved in the testing of Samsung IOT products.
The testing is conducted as per the Samsung Quality Assurance ("QA") lab test protocols which are based on performance measurements and QA lab testing methodologies as well as subjective assessments of usability, design elements and other key performance attributes. The candidate will provide detailed testing reports to US and Korean management which note possible risk points as well as recommendations for improvement.
Assessment and knowledge of the technical media landscape is expected to ensure Samsung products are in line with consumer expectations.
This role is critical for understanding and predicting US tech magazine's evaluation for mobile devices. This role will also analyze magazine's testing methodologies, scoring matrices, and published reviews to estimate scores for Samsung and other mobile device brands. This involves close collaboration with the magazines, detailed analysis of test results using Excel, and presenting new device features to the magazines.
Role and Responsibilities
Responsibilities/Duties:
- Typical performance and quality assurance tests for smartphone, smartwatch, laptop and tablet
- Analyze raw test data and published reviews from tech magazine to determine the test protocol and scoring method
- Develop and maintain detailed Excel models for score estimation and analysis.
- Prepare reports with findings and recommendations for improvement
- Oversight of lab infrastructure, maintaining existing system for operability and research solutions for improvement when the need arises.
- Prepare and deliver presentations to the tech magazine, showcasing new mobile device features and providing hands-on demonstrations.
- Monitor and analyze competitor mobile device performance and magazine's score and review.
- Stay up-to-date on the latest trends and technologies in the mobile device industry.
- Contribute to internal reports and analyses on magazine's scores and competitor benchmarking.
- Actively maintain and update technical expertise on new products and technology by attending product related media events, technical seminars or external training
- Closely collaborate with HQ counterparts to make product improvements for smartphones through detailed reporting
- Monitor Customer Service activities in Samsung's IOT space
Skills and Qualifications
Background & Competencies Required:
- 4+ years of experience
- Bachelor Degree in Engineering, Statistics, Science or similar discipline
- Strong analytical and problem-solving skills
- Advanced proficiency in Microsoft Excel, including data analysis and modeling, Word and PowerPoint
- Excellent communication and presentation skills, both written and verbal
- Fluency in English and Korean preferred
- Experience in market research or competitive analysis
- Familiarity with smartphone / smartwatch / Laptop / Tablet testing methodologies
- Knowledge of statistical analysis techniques
- Consumer Reports experience a huge plus
LI-HT1
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.