UX Architect - Mulesoft

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Job Category
User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

We are seeking an innovative UX Architect to collaboratively lead the definition of the future of the Agentic Enterprise. As the architect for the MuleSoft UX team, you will sit at the convergence of integration, and Artificial Intelligence. You will be the strategic design partner shaping our most ambitious initiatives across the MuleSoft Anypoint and Salesforce Platforms - partnering with teams across the organization.

This is an incredible opportunity to shape the MuleSoft Developer and DevOps experience by influencing what and how we build transformational product experiences that span Anypoint Platform, Salesforce Core, and IDEs. As a talented and seasoned Architect, you will know our users deeply and set a comprehensive strategy that drives their success. You will explore ambitious ideas through prototypes and collaborate with strong Product Management and Engineering leaders to set the strategic course for a large, growing business as it shifts to embrace the AI-driven future.

What You'll Be Doing

• Strategic Impact: Define and drive the long-term User Experience strategy for Integration and AI. Partner with GMs and EVPs to shape product roadmaps and investment decisions.
• User-Centric Innovation: Leverage a robust understanding of user needs, product strategy, and market trends to bring forward user-centric innovation opportunities.
• Collaborative Leadership: Collaborate with the most seasoned design, engineering, and product partners - including our GM - to drive vision and strategy via design.
• Impact at Scale: Develop robust and innovative practices, frameworks, principles, and processes that scale your impact across the Salesforce ecosystem and elevate the impact of other designers and teams.
• Craft Elevation: Elevate the craft of the design organization. Mentor and coach a talented team of designers while advocating for user-centered, inclusive design practices. Attract and assess top talent.

What You Should Have

• 10+ years of experience leading in an individual contributor role on a product design team.
• Exceptional Portfolio that demonstrates a foundation in applied design skills and idea generation in a complex enterprise setting.
• Familiarity with Developer Tools and Practices: Proven ability to design for technical personas (Developers, DevOps, Architects). Familiarity with modern IDEs, Agentic development tools, API management, or cloud infrastructure tools is desirable.
• Architectural Thinking: Demonstrated ability to break down complex ecosystems and communicate them in an understandable manner. You can define object models, navigation structures, and interaction patterns for large-scale platforms.
• Impact in Ambiguity: Demonstrated ability to thrive in the most ambiguous of situations by creating clarity and alignment and seeing and seizing new opportunities.
• AI/LLM Fluency: Foundational understanding of the concepts behind Generative and Agentic AI and the ability to leverage it in your daily work for increased efficacy and efficiency.
• Raising the Bar: A strong track record of mentoring and guiding designers and design teams to larger impact
• Mastery of Influence: Excellent storytelling skills. You can command a room of engineers and executives, using design artifacts to build consensus and drive strategic decisions.

Please submit a rsum with links to your portfolio with passwords to access the content. Submissions without portfolios or work samples will not be considered.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $230,700 - $351,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $251,900 - $384,100 annually.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.