Cisco Webex DI Design and Implementation Specialist

Position: Cisco Webex DI Design and Implementation Specialist
Location: 100% Remote
Duration: Long Term

Job Description:
Position Overview
We are seeking an experienced Cisco Webex Dedicated Instance (DI) design and Implementation Specialist to join our team. The ideal candidate will be responsible for planning, designing, configuring, and deploying Cisco Webex DI solutions for enterprise clients. This role requires deep expertise in Cisco Collaboration technologies, migration strategies, cloud integration, and end-to-end implementation of Webex DI environments.

Key Responsibilities
Lead the end-to-end deployment of Cisco Webex Dedicated Instance (DI) solutions, including planning, design, configuration, integration, testing, and go-live.
Conduct as-is assessments of client's collaboration environment and recommend migration/modernization strategies.
Configure Cisco Unified Communications Manager (CUCM), Unity Connection, Expressway, IM & Presence, and other collaboration applications within the Webex DI environment.
Integrate Webex DI with cloud services (Webex Calling, Webex App, Control Hub) and on-premises systems.
Collaborate with network, security, and voice teams to ensure smooth interoperability and compliance.
Perform user migrations, number porting, and device onboarding with minimal downtime.
Provide knowledge transfer, documentation, and training to clients and internal teams.
Troubleshoot and resolve complex issues related to Webex DI deployment, security, and integrations.
Stay updated on Cisco's latest Webex features, updates, and best practices.

Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
5+ years of hands-on experience in Cisco Unified Communications / Collaboration technologies.
Proven experience implementing and migrating to Cisco Webex Dedicated Instance (DI).

Strong knowledge of:
Cisco Unified Communications Manager (CUCM)
Cisco Unity Connection (CUC)
Cisco Expressway
Cisco IM & Presence
Webex Control Hub
Familiarity with SIP trunking, PSTN connectivity, SBCs (e.g., CUBE, Audiocodes, Ribbon).
Experience with hybrid integrations (Active Directory, Single Sign-On, Azure AD, Cisco Directory Connector).
Strong understanding of VoIP protocols (SIP, RTP, SRTP, H.323).
Excellent problem-solving, documentation, and client-facing communication skills.

Preferred Qualifications
Cisco Collaboration certifications such as:
CCNP Collaboration, CCIE Collaboration, or Webex Calling Specialist certification.
Experience with Microsoft Teams Direct Routing / Zoom Phone integration.
Familiarity with network security policies, firewalls, and QoS for voice/video traffic.
Knowledge of cloud migration tools and methodologies.

Soft Skills
Strong communication and presentation skills.
Ability to work independently and in cross-functional teams.
Strong project management and time management abilities.
Customer-focused mindset with a consultative approach.

Best Regards,

Ashok Kumar
Sr. Talent Acquisition Specialist
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151