Role: Systems Analyst
Location: Austin, TX (Hybrid)
Job Description:
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
Skills and Qualifications:
Overall, 10 years of experience required.
Hands-on experience as a business data analyst in the Information Technology industry, demonstrating strong analytical and documentation skills.
Proven ability to collaborate with technical and non-technical teams to analyze complex data-driven business problems and recommend actionable solutions.
Experience designing and optimizing data workflows and data management processes using modeling or mapping tools.
Well-versed in writing Epics and User Stories, including acceptance criteria, to effectively communicate functional and non-functional requirements to development and quality assurance teams
Experience creating and maintaining data-related documentation including data dictionaries, business requirement documents, and data mapping specifications.
Experience designing and presenting visual data models and dashboards to communicate trends, performance, and project timelines.
Demonstrated ability to lead data-focused meetings and interviews, document outcomes, and drive resolution of data-related issues.
Bachelor's degree in data science, Computer Science, Information Systems, Business Analytics, or a related field. Equivalent experience may be substituted.
Strong multi-tasking skills with the ability to manage multiple data projects or assignments concurrently.
Working knowledge of eligibility rules for SNAP, Medicaid, and TANF programs, with experience interpreting and applying state and federal guidelines.
Proven experience interpreting and applying policy within an integrated eligibility case management system.
Prior experience in leading and coordinating JAD sessions.
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