Business Analyst (BA)/Microsoft Dynamics 365

Key Responsibilities:

• Gather, analyze, and document business requirements related to asset management processes.
• Collaborate with stakeholders to define and refine Dynamics 365 solutions.
• Configure and support Dynamics 365 modules, especially Finance & Operations (F&O) and Asset Management.
• Translate business needs into functional specifications and user stories.
• Conduct gap analysis and propose system enhancements.
• Support UAT, training, and change management activities.
• Work closely with developers, testers, and project managers to ensure timely delivery.
• Monitor system performance and recommend improvements.

Required Skills & Experience:

• 5+ years of experience as a Business Analyst.
• 3+ years of hands-on experience with Microsoft Dynamics 365, particularly in Asset Management or Finance & Operations.
• Strong understanding of asset lifecycle management, depreciation, maintenance scheduling, and compliance.
• Experience with business process modeling and documentation tools.
• Excellent communication and stakeholder management skills.
• Ability to work in Agile/Scrum environments.

Preferred Qualifications:

• Microsoft Certified: Dynamics 365 Fundamentals or Functional Consultant certifications.
• Experience in industries such as utilities, manufacturing, or real estate.
• Familiarity with Power Platform (Power BI, Power Automate).