Microsoft AI Business Process Solution Specialist

Overview

Microsoft Elevate is a global initiative designed to empower mission-driven organizations and individuals to thrive in the AI-powered economy. Launched this year, Elevate consolidates and expands upon the work of Microsoft Philanthropies and the Tech for Social Impact team, bringing together technology support, donations, sales, and skilling programs for schools, community colleges, nonprofits, and underserved communities. At its core, Elevate is about putting people first - assuring that artificial intelligence enhances human potential rather than replacing it.

Our purpose is to empower K12s, Community Colleges, and Nonprofit organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As an EDU focused Microsoft AI Business Process Solution Specialist, you will help K12 School Districts, Departments of Education and Community Colleges transform their business processes and technology to adapt and thrive in today's data-driven AI Age. You will form strong relationships with C-Suite executives and Business Decision Makers among our top customers and help them solve their business challenges through long-term, consultative partnerships. You will help them achieve their business goals by bringing industry-relevant business value insights and innovative, industry-leading solutions to enable their end-to-end business transformations. You will organize and lead the entire sales process, from account planning to closing the sale. The specialist is a seller who requires a solid understanding of AI Business Process Solutions focused on Dynamics CRM, ERP and the Power Platform. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, business value proposition and outcomes, and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Partner with and lead Account Planning Team on Account Plan for AI Business Process opportunities , including decision maker identification and solution play selection.

• Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert.

• Build & maintain the required range of qualified pipeline coverage for rolling 4 quarters through digital-first seller tools

• Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers.

• Orchestrate business value + technical solution demos to align with the customers' desired business outcomes and solution requirements .

• Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes .

• Actively and regularly engage in sales community calls/channels and share learnings and best practices.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, Information Security, or related field AND 4+ years experience in technology-related sales or account management
  • OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management
  • OR equivalent experience.
• 4+ years solution or services sales experience.
• 2+ years experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government
• Deep understanding of CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact and value

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:


This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.