Lead Network Admin

JOB TITLE: Lead Network Admin
JOB LOCATION: Boston MA
WAGE RANGE*: 80-85
JOB NUMBER: IT26271CAP

JOB DESCRIPTION:

The Lead Network Administrator oversees the coordination and implementation of data communication systems, ensuring the efficient operation of the Authority's network infrastructure. In addition to troubleshooting and overseeing network equipment maintenance, the Lead Network Administrator conducts research on network products and services, develops policies and procedures, and produces documentation of network problems. This role also involves evaluating new networking equipment and providing guidance on network implementation for new construction projects and locations.

Principal Duties and Responsibilities

• Assist in coordinating and implementing data communication systems.
• Troubleshoot or problem solve. Quickly and correctly diagnose problems, know how best to fix them, and effectively communicate the solution to either co-workers or end-users.
• Oversee the installation, configuration, maintenance and troubleshooting of network equipment.
• Conduct research on network products, services, protocols, and standards for network procurement and development efforts.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Contribute to the efficient operation of the Authority's Data-Communications network by monitoring activity to ensure timely identification of problems.
• Effectively communicate with Data-Communication vendors to facilitate the resolution of circuit or hardware problems.
• Produce clear, concise, and timely documentation of all network problems.
• Maintain current knowledge of teleprocessing-network concepts and hardware alternatives through continuing education and training.
• Plan and coordinate the movement, placement, installation and cabling of data communications equipment.
• Assist in the development of the Authority's direction for telecommunication implementation of total network services.
• Assist in conducting site visits and walkthroughs to assess network infrastructure. Provide recommendations based on evaluations and collaborate with the network team or manager to address logistical needs during visits.
• Evaluate new construction projects and new locations for network recommendations and implementation.
• Plan and coordinate the movement, placement, installation, and cabling of data communications equipment.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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