Duration: FTE
Location: NY-Bethpage, 100% Remote
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew project management associates help control the scope, schedule, and cost of projects, while building skills to grow into roles as project and program managers.
Responsibilities:
Business Analysis and Requirements
Elicit, analyze, and document business and functional requirements for billing transformation initiatives
Translate billing and operational needs into user stories, acceptance criteria, and functional specifications
Support end-to-end billing workflows including customer lifecycle, invoicing, adjustments, credits, and downstream impacts
Partner closely with product owners, billing stakeholders, and technology teams to ensure alignment
UAT and Testing Support
Support User Acceptance Testing (UAT) activities, including test planning, test case creation, and execution
Validate system functionality against business requirements and acceptance criteria
Log, track, and triage defects in Jira, working directly with development teams to drive resolution
Participate in defect triage sessions and re-testing cycles to ensure release readiness
Agile Delivery and Collaboration
Work day-to-day with development teams in an Agile/Scrum environment
Actively participate in backlog grooming, sprint planning, stand-ups, reviews, and retrospectives
Maintain clear and up-to-date documentation in Jira and related tools
Serve as a key bridge between business stakeholders and technical teams
Qualifications:
2+ years of experience as a Business Analyst or Product/Delivery BA
Hands-on experience supporting billing systems or billing-related initiatives
Strong experience writing user stories and acceptance criteria in Jira
Experience supporting UAT and testing activities in Agile delivery environments
Comfort working directly with engineering and QA teams
Strong communication skills and ability to manage multiple stakeholders
Preferred Qualifications:
Experience in telecom, cable, or subscription-based billing environments
Familiarity with billing transformations or system modernization efforts
Experience balancing BA responsibilities with hands-on testing/UAT
The salary range for this role is $75,000 to $110,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans with Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10120009
- Position Id: 202601260000087794
- Posted 5 hours ago
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