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Job Description: Accenture Federal Services is looking for a ServiceNow Solution Architect to design and oversees the implementation of ServiceNow solutions to meet business needs, translating requirements into technical designs, defining best practices, and ensuring the platform is scalable and efficient.
Responsibilities include:- Creating technical roadmaps, leading solutioning sessions, guiding development teams, and ensuring the architecture aligns with strategic goals
- Lead SNOW platform solutioning and technical implementation across ITSM, CMDB, CSM, HRSD, and other future modules
- Solution design and architecture: Create the high-level and detailed technical designs for ServiceNow implementations, enhancements, and new features.
- Requirements translation: Work with stakeholders to understand business needs and translate them into a technical vision and actionable use cases for developers.
- Technical leadership: Provide technical guidance, set best practices, and lead the overall architecture and integrity of the ServiceNow platform.
- Integration planning: Design and oversee integration frameworks between ServiceNow and other enterprise systems.
- Project and stakeholder management: Collaborate with business analysts, developers, and executive stakeholders to ensure solutions meet project and business objectives.
- Governance and best practices: Define and enforce architecture governance processes, standards, and coding best practices to ensure quality and maintainability.
- Staying current: Keep up-to-date with the latest ServiceNow product releases, features, and industry best practices
Here's what you need:- Extensive experience with the ServiceNow platform, including administration and development.
- Proficiency with scripting (JavaScript, AngularJS) and web technologies (HTML, CSS, XML).
- Knowledge of core integration technologies such as REST, SSO, and SAML.
- Strong understanding of ITIL methodologies and processes.
- Excellent communication, consultation, and leadership skills.
- Experience with Agile and Scaled Agile Framework (SAFe) methodologies.
- Experience with multiple project lifecycles, including upgrades
- Certified ServiceNow Administrator (CSA)
- Understanding and knowledge of system development life cycle methodologies (such as Waterfall or Agile)
Bonus points if you have:- SAFe/Agile certification
- Implementations in cloud environments
Security Clearance:- An active TS/SCI federal security clearance is required and must be willing and able to obtain polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of
California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$167,300-$205,900 USD
What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity StatementWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
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