Quality Analysis

The Quality Analyst is responsible for ensuring that products, services, or processes meet defined quality standards and customer expectations. The role involves testing, auditing, monitoring performance, identifying defects, and driving continuous improvement through data analysis and quality best practices.

Key Responsibilities

Quality Monitoring & Testing

• Perform quality checks, inspections, audits, or testing as per defined standards
• Identify defects, deviations, or non-conformances in processes or products
• Document findings and track corrective and preventive actions (CAPA)

Analysis & Reporting

• Analyze quality data to identify trends, root causes, and improvement areas
• Prepare quality reports, dashboards, and metrics
• Monitor KPIs such as defect rates, accuracy, compliance, and rework

Process Improvement

• Support continuous improvement initiatives
• Participate in root cause analysis (RCA) and corrective action planning
• Recommend process and quality enhancements

Compliance & Documentation

• Ensure adherence to internal quality standards and external regulations
• Maintain quality documentation, SOPs, and checklists
• Support internal and external audits

Collaboration & Training

• Work closely with operations, engineering, and support teams
• Provide feedback and coaching on quality standards
• Support quality awareness and training initiatives

Required Qualifications

Education

• Bachelor’s degree in Engineering, Quality, Business, Science, or a related field

Experience

• 1–4 years of experience in quality analysis, QA, or quality control
• Experience in audits, testing, or quality monitoring

Skills & Competencies

• Strong attention to detail and analytical thinking
• Knowledge of quality tools and methodologies
• Ability to document and communicate issues clearly
• Proficiency in MS Excel and reporting tools
• Problem-solving and root cause analysis skills

Preferred Qualifications

• Experience with Six Sigma, Lean, or ISO standards
• QA certifications (ISTQB, Six Sigma Green Belt)
• Experience with automation/testing tools (for IT/software roles)
• Familiarity with quality management systems (QMS)