Associate UX Content Strategist (Only W2 Position, No C2C)

Core Responsibilities:

Strategy and roadmap:

• Work closely with design, research, product, and other partners to develop a shared UX strategy.

Content strategy excellence:

• Create compelling and empowering user experiences through engaging, on-brand digital UX content.

• Generate informative and persuasive content in support of positive outcomes.

• Ensure all content is consistent in terms of brand, style, voice and tone, quality, and literacy/grade levels.

• High level of competency in applied writing skills, especially writing for a lay user audience.

• Strategize and define content frameworks while also documenting your rationales and decisions.

• Execute and align teams on content strategy and UX copy.

• Collaborate effectively and frequently with cross-functional stakeholders (e.g., UX, PM, Marketing), leading the content revision process, and achieving deadlines.

Communication and influence:

• Ask inquisitive questions in a collaborative manner, do things differently, champion innovation, and strive for simplicity.

• Communicate content strategies in a clear and concise manner using your presentation skills.

• Actively involve and collaborate closely with key stakeholders.

Center of Excellence, education, and advocacy:

• Peer review other Content Strategists' work by reviewing proposed content as applicable and providing feedback.

• Always strive to learn and raise the bar on your own and be open to receiving and giving feedback to build stronger content strategy practices.