Immediate need for a talented Financial Services Representative. This is a 12 months contract , with potential for project extension (and/or opportunity to convert to full time with client) opportunity with long-term potential and is located in Grandview Heights OH (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-01022
Pay Range: $18 - $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Verifies all documents and information is complete and in good order to input.
- Organizes and prioritizes workload to ensure new approvals are processed, set up, and assigned in a timely manner, while maintaining communication to manage expectations appropriately.
- Takes proactive steps to move the process forward, including conducting regular and timely follow-up on cases as needed.
- Continuously looks for ways to expedite and improve our processes and services.
- Builds and maintains relationships with internal partners. Provides assistance/answers questions in a timely manner.
- Processes other similar tasks relative to role.
- Reporting Relationships: Reports to Manager or Director.
- Overtime Eligibility: Non-Exempt (Eligible).
- Working Conditions: Normal office environment.
Key Requirements and Technology Experience:
- Key Skills; Customer Service
- Customer Support
- Knowledge of general business practices.
- Ability to prioritize work.
- Ability to work independently in a fast-paced environment, maintain focus on critical deliverables, and provide extraordinary care.
- Ability to make decisions with moderate oversight.
- Solid verbal and written communication skills to interact with internal and external audiences.
- Ability to research issues and determine optimal resolution.
- Decision making skills for problem identification and correction.
- Discretion while handling confidential matters (e.g., medical records).
- Other criteria, including leadership skills, competencies and experiences may take precedence.
- Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partners.
Our client is a leading Financial Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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