At Freddie Mac, our mission of Making Home Possible is what motivates us, and it's at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.
Position Overview: Are you someone who thrives on driving measurable impact? Do you want your work to directly influence servicing strategy, reduce financial losses, and improve outcomes for homeowners? Join us and help shape the future of mortgage servicing-because there's #MoreAtFreddieMac!
Our Impact: Single-Family Servicing is responsible for outcomes related to collection of mortgage payments due; loss mitigation programs that provide opportunities for distressed borrowers to stay in their homes; and asset disposition for the $3T+ Single-Family portfolio. We set strategic servicing initiatives to provide technology, products and programs that help Servicers effectively and efficiently service Freddie Mac loans. We manage strong relationships with our Servicers to support their performance and compliance with Freddie Mac requirements. We provide servicing portfolio analytics to inform our business decisions, including analytics related to Servicer performance.
Your Impact: Leading a team of ~20 employees, you will bring management and expertise related to the following:
- Liquidation Strategy - Manage strategies and outcomes to reduce credit losses for Freddie Mac. Partner with servicing operations teams to execute and adjust liquidation strategies.
- Servicer Performance Analysis - Manage the servicer default management assessment process. Provide insights to servicing performance managers and management on servicer performance. Work with operations and technology teams to improve data collection and performance analysis. Create routine and ad hoc analysis.
- Servicing Policy Analysis - Evaluate servicing policy proposals making recommendations to improve Freddie Mac economics. This includes Loss Mitigation analysis where optimization can easily improve pre-tax annual net income by $100M and more.
- Natural Disaster Analytics and Monitoring - Actively track natural disaster events. Evaluate exposure to Freddie Mac portfolio. Provide insight and reporting to management and policy makers. Monitor longer term impacts.
- Servicing Model Business Owner (MBO) - Design requirements and work with modelers to build Single-Family servicing related models to support the business objectives as needed. Examples include reserve pricing models, distressed property valuation.
Qualifications: 15+ years related professional experience
8+ years people management experience
College Degree or equivalent experience; advanced studies/degree preferred
Proven ability to develop and execute strategies that reduce financial loss and improve operational outcomes
Strong analytical skills with experience in performance assessment, policy evaluation, and data-driven decision-making
Familiarity with Single-Family default cost management.
Excellent communication and stakeholder management skills
Experience with natural disaster impact analysis and portfolio exposure monitoring is a plus
Keys to Success in this Role: Strong people leadership skills
Thorough understanding of mortgage servicing
Ability to translate complex data into actionable insights that drive servicing performance
Proactive approach to identifying and resolving servicer performance gaps
Strong collaboration skills to work effectively across teams and with external partners
Comfort with ambiguity and ability to manage multiple high-impact initiatives simultaneously
Commitment to continuous improvement and delivering measurable business value
Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
A safe and secure environment is critical to Freddie Mac's business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.
CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC.
Time-type:Full time
FLSA Status:Exempt
Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.
This position has an annualized market-based salary range of $244,000 - $366,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
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