Tuvli LLC is seeking a highly motivated, self-directed individual to fill the role of a Jr Network Administrator/Watch Stander (Day) for an existing government client. The place of performance is in Alexandria, VA. The shift is from 0715 to 1600.
Responsibilities- Manage daily updates to the database tracking tool.
- Coordinate and analysis of operations support weekly action reports.
- Compile, assess and distribute database metrics weekly.
- Prioritize and assign new work orders to operations support technicians/engineers within one hour of STAC notification (during business hours), personally follow-up on any urgent action.
- Monitor and evaluate network and systems health through SolarWinds and other diagnostic tools; initiate remediation efforts and coordinate with engineering teams to resolve issues proactively.
- Conduct Tier I/Tier II technical diagnostics of networks, including server resets (Citrix), SNMPc, pinging servers, user accounts, TAVEE reports, etc.
- Support lead network engineer, provide statistical reporting data on post communications links as required.
- Maintain a log and track metrics on network outages.
- Cisco and Juniper configuration, initialization, and preparation of these devices for shipment to post.
- Maintain up-to-date IP list on NAS with shortcut to desktop of each terminal (print PDF report from post database).
- Daily management of the NOC- take action for any technical faults or issues, maintain cleanliness, organization (documentation), operation and monitor the logbook.
- Ensure all tickets are acted on promptly, effectively and closed out promptly.
- Under direction from the system administrator, image and configure workstations.
- Maintain the operations support duty roster.
- Other related duties as assigned.
Qualifications- A degree in the field of computer science or a related discipline is preferred.
- Two IT certifications such as A+, CCNA, Network+, etc. is preferred.
- Minimum two years hands-on experience in a PC/network helpdesk or technical support environment.
- Knowledge of technical security systems such as alarms, and access control is a plus.
- Have a good base of IT knowledge to draw upon and be able and willing to learn new applications and related hardware devices.
- Able to obtain a SECRET Level Clearance.
Job ID2025-18431
Work TypeOn-Site
Company DescriptionWork Where it MattersTuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At Tuvli, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments.
As a Tuvli employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Never miss an opportunity! Create an alert based on the job you applied for.
