Business Analysis & Requirements Gather, analyze, and document business requirements to identify opportunities for process and system improvement
Translate business requirements into well-defined user stories and functional specifications
Communicate, review, and validate requirements with business and technical stakeholders
Maintain requirements traceability and documentation using tools such as Azure DevOps (ADO), ServiceNow,
Accompany, and other platforms
Application Ownership & Operations
Serve as the primary IT business owner for assigned applications
Support ongoing application maintenance, enhancements, and defect resolution
Act as a liaison between business users, IT teams, and third-party vendors
Assist with production support, issue triage, root cause analysis, and continuous improvement efforts
Maintain functional documentation, workflows, and system knowledge for supported applications
Implementation & Project Support
Support functional aspects of application implementations, including requirements validation, configuration review,
testing, and user acceptance
Assist with project planning, execution, and delivery activities in coordination with project managers and technical
teams
Collaborate with cross-functional teams to manage backlogs, priorities, and release planning Participate in change management and deployment activities
Testing, Optimization & Reporting
Support and execute functional, integration, and user acceptance testing
Assist with monitoring, tracking, and resolution of reported defects
Analyze business and system processes to identify inefficiencies and bottlenecks
Recommend and help implement process improvements and automation opportunities
Create reports, dashboards, and visualizations to support data-driven decision-making
Required Qualifications & Skills:
Strong analytical, critical thinking, and problem-solving skills
Excellent written and verbal communication skills, including technical and functional documentation
Ability to manage multiple initiatives, priorities, and deadlines effectively
High attention to detail and focus on quality
Strong organizational and stakeholder management skills
Experience working within the software development life cycle (SDLC)
Adaptability and comfort working in fast-paced, evolving environments
Proficiency with Microsoft Office and collaboration tools
Required Skills/Experience:
Provide the minimum required skills and/or experience the contractor must possess to qualify for this position. These
requirements will be transferred to the Score Sheet and candidates without these requirements reflected on their resume will NOT be presented to the manager for consideration.
Bachelor’s degree in Business Analysis, Business Administration, Information Technology, Computer Science, or a
related field.
Five or more years of experience as a Business Analyst, Systems Analyst, Product Analyst, or Quality Assurance
professional.
Demonstrated experience with business and technical requirements analysis, validation, and testing.
Experience working in government, healthcare, or other regulated environments preferred.
Preferred/Not Required:
Provide any skills/experience that would be helpful for the candidate to possess but not required. Examples: Previous supervisory
experience, WebLogic experience helpful, etc.
Knowledge of Medicaid, SNAP, TANF, or other government programs
Experience supporting enterprise or line-of-business applications
Experience working with vendors and third-party software providers
Experience writing SQL queries
Familiarity with Agile, Scrum, or hybrid development methodologies
Understanding of current IT technologies, tools, and terminology
Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, BeaconGov provides reasonable range of compensation for this role.
Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.