Dealership Software Installation Facilitator
San Jose, CA, US • Posted 9 hours ago • Updated 17 minutes ago

Apolis
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Job Details
Skills
- DEALERSHIP
- DEALER SHIP
- TEKION
- CDK
- INSTALL
Summary
Location: Remote + Travel
Duration: 12+ months
Only W2
Client Note: The team would prefer if the candidates have Tekion experience and must be in dealerships
DMS experience (Tekion, CDK, etc.)
As a Dealership Software Installation Facilitator, you will serve as the operational lead overseeing, coordinating, and facilitating the end-to-end deployment of dealership management software solutions. Acting as the primary point of contact, you will partner with automotive dealership leadership, cross-functional teams, and external software vendors to ensure a seamless transition. Your focus will be on delivering each project on time and within scope, driving user adoption, and enabling each dealership to maximize value from its new technology with minimal business disruption. This critical role blends project management, client facilitation, and technical enablement.
Key Responsibilities
Project Leadership & Coordination
- Lead and coordinate all phases of software installation, from initial assessment and planning through post-installation support.
- Act as the primary point of contact and ensure all milestones are met on time and within scope
- Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans.
- Stakeholder Engagement & Communication
- Serve as the main liaison between dealership staff, software vendors, and ensuring clear communication of project objectives, timelines, milestones, and expectations.
- Foster collaboration and ensure effective stakeholder buy-in at each project stage.
Installation Oversight & Issue Management
- Oversee the technical installation and integration of software systems (finance, inventory management, CRM, etc.), ensuring alignment with dealership business needs.
- Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success.
- Training, Enablement & Support
- Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption.
- Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools.
- Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes.
Required Qualifications
- Previous experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred.
- Foundational understanding of Dealership Management Software (DMS), automotive business processes, and core IT infrastructure.
- Exceptional communication, organizational, and analytical problem-solving skills.
- Willingness and ability to travel extensively (up to 90%) to deliver on-site support at dealership locations nationwide.
- Demonstrated project management and multitasking capabilities.
- Technical curiosity with a proactive approach to troubleshooting software and hardware issues.
- Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency.
- Collaborative team player with a growth mindset and a commitment to ongoing learning.
- Comfort with evolving technologies and rapidly changing business environments.
- Primarily on-site engagement at dealership locations, with occasional opportunities for remote collaboration.
- Flexibility to support nontraditional hours during go-live events or urgent project phases to ensure project success.
- Dice Id: 10106862
- Position Id: 26-00166
- Posted 9 hours ago
Company Info
About Apolis
Founded 1996, RJT Compuquest, Inc. is an ERP and IT consulting services provider focused on providing innovative and successful business solutions. We are capable of working across all technology platforms, operating systems and infrastructures. RJT has experience in performing implementations, technical and functional upgrades, optimization projects, and full service staffing.
RJT consultants have real world experience across a broad spectrum of industries and can apply that knowledge to best face your business needs. Our recruiting process selects only the most highly qualified individuals for your project. If we cannot find the best consultant for your project, then we have a large pool of third-party consultants that we recruit from to ensure your business needs are met.
Our consultants have up to twenty years of business experience and an average of more than six years of IT and ERP experience. This means that the project team not only understands how systems work, they also understand how the technology impacts the business processes of organizations. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. The RJT team is committed to this goal.
When you leverage our exceptional recruiting and management capabilities and unparalleled client service skills, you take the most important step toward accomplishing your business goals. As a trusted advisor to companies of all sizes, we make it our business to become a specialized, physical extension of your team. We listen to your goals, assess your needs, and then take the steps necessary to achieve your objectives. Built on long-term, trusted client and employee relationships, RJT strives to consistently and efficiently plan, execute and deliver high quality services and results.


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