Principal Associate, Compliance Controls Testing & Quality Review (Risk Management)

Principal Associate, Compliance Controls Testing & Quality Review (Risk Management)

Capital One's Card Risk organization is responsible for core areas that span Risk Management, Strategy, Operations, Technology, and Analytics. This organization leads, advises and innovates on top transformational initiatives across the Card business. Specifically, the Process Excellence Team within Card Risk is leading a multi-year transformational Well Managed journey focusing on Strengthening US Card's Control Ecosystem, Enabling Ownership & Accountability through Transparency, Amplifying Simplification & Automation, and Driving Sustainability.

The Card Risk Process Excellence Team is currently hiring for a Principal Associate (PA) that will take our Well Managed transformation to the next level in our testing program, furthering the top-notch brand that Card Risk has built. This PA will be responsible for the execution of the Design Effectiveness controls testing for Card in alignment with the Enterprise Control Standard and the Process Management and Controls Framework, ensuring unassailable and appropriate evaluation of effectiveness of control activities. As a key member of the Well Managed Program, this role will collaborate with smart and passionate leaders to deliver results that have a direct impact on the company's bottom line.

Core capabilities for this foundational role include a strong collaborative mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs. This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.

Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders. This role is ideal for someone with strong leadership skills, who can support transformational change and deliver game-changing value. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability. Experience with automated/hybrid control testing is also a plus.

Responsibilities of this role include but are not limited to:

• Supporting end to end testing of controls:
  
  • Performing proper planning to execute the required test process steps by established deadlines with minimal supervision
  • Assessing Operational and Design Effectiveness of US Card automated/hybrid/manual controls in adherence with enterprise standards and internal US Card requirements for control testing
  • Creating and maintaining adequate testing support documentation such as workpapers, rationale, testing reports, etc. to support the result of reviews including the write-up of findings/issues for reporting
  • Learn/perform code reviews in support of automated/hybrid controls
  • Identifying internal control weaknesses and recommending remediation to strengthen the control environment
• Learn/perform Quality Assurance reviews of completed test workbooks and results
• Partnering cross-functionally with program customers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery
• Building relationships and collaborating with key stakeholders
• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem
• Supporting process documentation creation and revision, including version control

Basic Qualifications:

• High School Diploma, GED or military experience
• At least 2 years of experience in Automated Control Testing or Internal Audit

Preferred Qualifications:

• Bachelor's Degree
• 3+ years of Financial Services industry experience
• 3+ years of regulatory compliance or credit experience
• 3+ years of Risk Management experience
• 3+ years of automated controls testing experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).