Staff Engineer, Cloud Platform Services

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

This role is one of a team of senior engineers leading across our Cloud Platform Services teams at HashiCorp. From Core Platform & Visibility to Identity/IAM and cloud-based Billing services, Cloud Platform Services (CPS) is responsible for delivering the PAAS backbone of the HashiCorp Cloud Platform (HCP).

As a Staff Engineer, your sphere of influence is primarily at the departmental and EPD level. You will lead a mix of execution and enablement work, being comfortable operating under ambiguity across multiple key priority initiatives. You will lead efforts to design, prototype, implement and operationally optimize features and tools, while ensuring consistent stability, performance and high-usability. All of our work is open source, so we collaborate with the open source community and many internal teams.

This is an opportunity to lead at a high-visibility, high-impact company. Millions of engineers and operators globally rely on HashiCorp products every day to predictably and reliably deliver infrastructure & platform capabilities for their businesses.

What you'll do (responsibilities)
* Work with our global CPS teams to develop next-generation Cloud Platform services for HashiCorp Cloud Platform
* Partner with Engineering, Product and Design to enforce best practices for measurable quality and value within the platform
* Cultivate excellence in the reliability, scalability, security, and craft of the software our team builds
* Present insights and recommendations to drive data-driven decision-making
* Spend time writing. At HashiCorp, we write extensively about engineering and customer functionality needs, potential solutions, and much more. A Request For Comment (RFC) document is the first step in developing a solution.
* Engage open source contributors, promote healthy community engagement, and establish standards for effectively working in the open.
* Provide code review, mentorship, and support to HashiCorp employees, community members, and partners.
* Develop modern operationalization via tooling & automation capabilities for proactively monitoring and managing the customer experiences (Critical User Journeys)
* Contribute to company-wide initiatives led by our EPD management, recruitment, and people teams

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 10+ years of experience in software engineering with experience with large-scale cloud solutions (AWS, Azure, Google Cloud Platform), including CICD-driven software development, testing and release management.
• 8+ years of experience developing and supporting platform and Product/application services as part of a modern PAAS offering
• 6+ years working with Infrastructure-as-Code (IaC) and configuration management tools such as Terraform (preferred), CloudFormation, Pulumi, or Ansible.
• 6+ years experience in modern IAM (Identity & Access Management) feature/function & enabling platform services

Preferred technical and professional experience

• Strong functional knowledge of containers, container management, and container orchestration.
• Understanding and familiarity with HashiCorp's products, specifically Terraform, Nomad, Vault and Consul.
• Strong understanding of automation, automation principles, and different aspects of pipelines and automation delivery.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.