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Title: Infrastructure & Identity Systems Engineer (Min. 10+ yrs. Exp.)
Location: Des Moines, IA [Hybrid]
Duration: 06 Months
The Iowa Department of Management (DOM) is seeking a skilled Infrastructure Technical Specialist (ITSS) with expertise Print Administration, OKTA, and OKTA ASA.
Limit submittals to candidates in the Des Moines metro.
Job Title: Infrastructure &Identity Systems Engineer
Agency: Iowa Department of Management (DOM)
The Iowa Department of Management(DOM) is seeking an experienced Infrastructure & Identity Systems Engineer with deep technical expertise in printer administration, OKTA, and OKTA Advanced Server Access (ASA). This role focuses on managing enterprise-wide installations, updates, and upgrades, while ensuring robust security protocols are maintained in the Okta environment.
Key Responsibilities:
- Lead printer administration and management across the organization.
- Manage Fairfax systems and Secure Doc functionality.
- Execute installations, updates, and system upgrades for enterprise infrastructure.
- Implement and maintain advanced system security methods and techniques.
- Create and maintain detailed documentation critical for system rewrites and ongoing operations.
- Collaborate effectively with cross-functional teams to ensure seamless workflow and communication.
- Provide on-call support for nightly and weekend patching, upgrades, and troubleshooting.
- Independently learn and adapt to new systems, processes, and business functionality.
Required Skills and Experience:
Candidates must demonstrate at least 8 years of experience in the following areas:
- Printer administration and management.
- Fairfax system management.
- Secure Doc administration.
- Basic system management processes and systems.
- Information management, file structure, and data representation.
- Advanced system security methods and techniques.
- Delivering assigned tasks with accuracy and adherence to quality standards.
- Strong verbal and written communication skills to collaborate with multiple teams.
- Attention to detail, particularly in generating documentation foundational to system rewrites.
- Working independently with minimal supervision or guidance.
- A proactive approach to learning new systems and processes.
This senior-level position requires a highly motivated and skilled individual who thrives in a collaborative, fast-paced environment while maintaining the ability to work autonomously. Clear and precise communication, paired with a detail-oriented mindset, is essential for success in this role.
Required / Desired Skills:
Demonstrated experience with Printer administration and management | Required | 8 | Years |
Demonstrated experience Fairfax management | Nice to have | 8 | Years |
Demonstrated experience Secure Doc (WinMagic) administration | Nice to have | 8 | Years |
Knowledge of basic system management (troubleshooting) processes/systems | Required | 8 | Years |
Knowledge of information management, file structure, and data representation | Required | 8 | Years |
Knowledge of advanced system security methods and techniques (for example Crowdstrike, Defender, Manage Engine Endpoint Central) | Required | 8 | Years |
Complete assigned task; communicate accurate and useful status updates; follow quality standards; Ability to work in a team environment | Required | 8 | Years |
strong communication skills; both written and spoken | Required | 8 | Years |
Perform on-call duties for nightly and weekend patching/upgrades/troubleshooting as needed | Required | 8 | Years |
Attention to detail for documentation purposes . | Required | 8 | Years |
clear, strong and precise Verbal and written communication skills are needed in order to work and coordinate with multiple teams. | Required | 8 | Years |
Work independently with little supervision or guidance. | Required | 8 | Years |
Willingness to independently dive in and learn new systems, processes, and business functionality. | Required | 8 | Years |
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