Techno-Functional Cruise Industry SME

Techno-Functional Cruise Industry SME (Senior Resource)
Location: Miami, FL

Duration: 12 Months

Role Mandate

Cruise Domain Leadership positioning as the go-to advisor for cruise CXOs on modernization, digital platforms, and Cruise 2030+ revenue models. Blend deep operational knowledge with enterprise architecture to shape deals, RFPs, and lighthouse transformations.

Core Responsibilities

Domain Authority & Advisory

• Serve as customer s single Cruise SME across sales, pre-sales, consulting, and delivery.
• Advise Cruise CXOs (Carnival, RCCL, NCL) on shore-to-ship modernization, commerce platforms, and sustainability tech.
• Shape GTM narratives, influence strategic RFPs, and lead executive workshops.

Future-State Architecture

• Guest Journey: CRS Dynamic Commerce Onboard Personalization
• Ship Operations: PMS/POS IoT Real-time Revenue Optimization
• Fleet Intelligence: Itinerary AI Port Orchestration ESG Compliance
• Platform Strategy: API Gateway Data Lake GenAI Decisioning
• Thought Leadership

• Build Cruise 2030+ POVs: Smart Ships, Platformization, AI Revenue Models.
• Network across cruise lines, ports, COTS vendors (Amadeus, Navitaire, Agilysys).
• Scale strategic partnerships for CRS/PMS modernization.

Must-Have Expertise Matrix

Cruise Operations

• Reservations/CRS: Amadeus, Sabre, Navitaire, revenue management
• Shipboard Hotel: PMS (Opera Cruise, Fidelio), F&B/Retail POS
• Casino/Spa/Loyalty: Integrated guest profile, onboard commerce
• Turnaround Day: Embarkation orchestration, crew workflows
• Fleet Ops: Itinerary optimization, port agent coordination
• Compliance: Maritime cybersecurity, SOLAS, passenger manifests

Techno-Functional

• Enterprise Architecture: Shore-to-ship hybrid integration
• Cloud Platforms: AWS Maritime, Azure Edge, Google Cloud Platform Anthos
• Data/AI: Customer 360, demand forecasting, personalization ML
• COTS Modernization: Legacy SaaS CRS/PMS migration
• Payments/Security: PCI-DSS cruise, tokenization, identity

Keywords: Techno-Functional Cruise Consultant, Cruise Industry SME, Cruise Domain Expert, Cruise Digital Transformation, Maritime Technology Architect, Shipboard Systems, Shore-to-Ship Integration, Cruise Reservations, CRS Modernization, Dynamic Pricing, Revenue Management, Yield Optimization, Guest Experience Platform, Shipboard PMS, Property Management System, Fidelio Cruise, Opera Cruise, Agilysys POS, Oracle Hospitality, Casino Management Systems, Spa Management, Crew Management Systems, Turnaround Day Operations, Fleet Management, Itinerary Optimization, Port Operations, Maritime Compliance, Cruise Loyalty Programs, GDS Integration, Amadeus Cruise, Sabre Cruise, Navitaire, Enterprise Architecture Cruise, Cloud Migration Maritime, AWS Maritime, Azure Edge, AI Personalization Cruise, API-led Connectivity, COTS Cruise Platforms, Cognizant Cruise, Carnival Corporation, Royal Caribbean, Norwegian Cruise Line, MSC Cruises, Seatrade Cruise, Cruise 2030, Smart Ships, CXO Cruise Advisory, Pre-sales Cruise, RFP Cruise Technology

About VDart Group
VDart Group is a global leader in technology, product, and talent solutions, serving Fortune 500 clients in 13 countries. With over 4,000 professionals worldwide, we deliver innovation, operational excellence, and measurable outcomes across industries. Guided by our commitment to People, Purpose, and Planet, VDart is recognized with an EcoVadis Bronze Medal and as a UN Global Compact member, reflecting our dedication to sustainable practices.