JOB SUMMARY:
The Senior Network Engineer represents a technical and experienced position in our Global Technology & Operations organization. This position will be called upon to represent by internal and external organizations. An individual in this position is responsible for making production systems more reliable by performing day-to-day operations including system monitoring, troubleshooting, problem identification, resolution, and restoral following established and documented procedures and with minimal direction.
Must be able to work independently on tasks of moderate and high complexity and assist other teams (internal and external) when necessary. They are expected to use their technical knowledge and ability to work with others to solve technical issues in a timely fashion.
The Senior Network Engineer should have a very strong knowledge of related technologies such as DNS, DHCP, TCP/IP, UDP, WiFi, Load-Balancing, VOIP, AAA, IP Subnetting, and Network Security.
JOB RESPONSIBILITIES:
- Create, develop, and improve troubleshooting and restoral procedures and to use their technical expertise to troubleshoot and resolve newly encountered problems that have not been previously documented.
- Use strong decision-making skills to prevent and resolve all technical issues related to networking, including those that are system wide as well as individual customer problems.
- Obtain, understand, and interpret performance data and implement necessary solutions or upgrades.
- Create and maintain logs, records, diagrams, and reports of all related systems under the Networking Team.
- Engage in project-engineering in addition to their operational responsibilities.
- Leverage a proactive mindset to look for issues and automate solutions.
QUALIFICATIONS (Required & Preferred)
- Experience working in a dynamic, high-pressure production environment with a mid to large systems and storage infrastructure with multiple sites/networks.
- More than 7+ years previous hands-on network administration of the following:
- Routing protocols and configurations to support BGP, OSPF, EIGRP & SD-WAN networks
- Strong knowledge of switching and configuration options (Spine/Leaf, VPC, VSS, StackWise, vxLAN)
- Experience maintaining Cisco routing and switching software (NS-OX, IOS-XE, IOS)
- Experience maintaining Cisco Routing/Switching hardware (ISR, ASR, Nexus, Catalyst)
- Experience installing and maintaining Palo Alto Networks security appliances and software.
- Experience maintaining WiFi services in an enterprise environment.
- Experience maintaining AAA platforms (Aruba ClearPass, Cisco ISE)
- Experience maintaining Public Cloud network connectivity (AWS, AZURE)
- Ability to multi-task and adjust priorities based on workload
- Exceptional communication skills, both written and oral
- Solid troubleshooting, and problem-solving skills
- Degree in Computer Science, Engineering, or related equivalent education required
- Certifications from Cisco, Palo Alto or related technology certifications are preferred
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