Network Architect - HYBRID (CURRENT SC Resident)

Job Description:

***Only W2 resumes are accepted
Location Requirement: Role is Hybrid (3 days Onsite per week)
Candidate must be a CURRENT SC Resident. No Relocation allowed

This specific Statement of Work is for a contractor that demonstrates an expert knowledge of backup/restore/storage administration and the designing, implementing and supporting agency environments within a PCI/NIST/PUB1075 environment. Support contractor must demonstrate an expert knowledge of Microsoft Storage Spaces Direct (S2D) storage systems, Microsoft Hyper-V host and guest VM management, Veeam backup software, and Dell ML3 tape backup devices. See Required Skills section for specifics. General duties include managing internal agency backups for agency and branch offices, effectively researching and provide guidance leading to solutions with our strategic direction initiatives, monitoring backup infrastructure and security, assisting in supporting disaster recover/failover scenarios.

This individual will need to work with virtualization backup and storage group to understand requirements for this area. Under general supervision, the contractor will serve as an engineer reporting directly to a functional manager. Contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server and workstation backups. This individual has 24/7 on-call responsibilities shared with the group.

Primary Responsibilities

Non-Technical

• Effectively interact and communicate with peer to Director-level IT professionals.
• Provide feedback to team regarding product issues, enhancements and new features.
• Must have initiative, drive and be a self-starter.
• Ability to ask pertinent questions of others.
• Proactively seek to identify, communicate and implement process related improvements.
• Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders
• Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
• Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
• Good customer skills, be attentive to detail, and responsive to customer tickets.

Technical

• Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery.
• Develop workaround solutions as appropriate.
• Monitor and assess current backup systems and recommend hardware and software enhancements
• Install, configure, test, monitor, and maintain backup system application and hardware,
• Perform equipment and software upgrades
• Maintain familiarity with current computer and network products
• Adhere to corporate information security guidelines and promote information security among coworkers
• Performs other duties and special projects as assigned.

Required Skills:

• 3+ years of experience with networking protocols, including TCP/IP, HTTP, DNS, MLLP, NDMP, NTP
• 3+ years of experience with Storage Spaces Direct (S2D) Hardware and Software Administration
• 3+ years of experience with Veeam Software
• 3+ years of experience with Microsoft Hyper-V host and VM administration
• 3+ years of experience with projects involving PCI/ NIST regulations, implementations and / or audits
• 3+ years of experience with Change Management
• 3+ years of experience with Disaster Recovery
• 3+ years of experience with configuring and troubleshooting VMware
• A bachelor s degree in information technology systems, computer science, or related field and two (2) years of experience in information technology systems or related area, an associate s degree in information technology systems, computer science, or related field and four (4) years of experience in information technology systems or related area, or a High School diploma

Preferred Skills:

• STIG Hardening
• Experience in projects involving Pub1075 regulations, implementations and / or audits
• Hybrid Cloud Architecture
• Hyperconverged Infrastructure
• Shell Scripting