Sr. Application Support Engineer

REMOTE - Sr. Application Support Engineer (production support .NET/C#/SQL/AWS) for Rapidly Growing SaaS Software Company!!

This Jobot Job is hosted by: Lisa Maloney
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $125,000 - $180,000 per year

A bit about us:

We are a fast-growing software company that is revolutionizing the way people are buying and selling! We are profitable and have doubled revenue every year since inception. Our office has an amazing culture with a positive can-do attitude and are looking for someone with a similar mentality to join us 100% remotely.

Why join us?

We offer the following benefits:

• Competitive base salary + bonus
• Comprehensive benefits package 401k with 4% match, medical/dental/vision, etc.
• 9 paid company holidays + paid time off
• 100% remote work schedule with flexible first shift hours
• A growing engineering team with strong engineers that enjoy what they do
• Accelerated career growth

Job Details

Our company is a leading innovator in automotive technology software, and we are looking for a dynamic and experienced Permanent Sr. Application Support Engineer to join our team. This role involves working on a team of talented engineers, troubleshooting complex software issues, and driving the development and implementation of cutting-edge internal tooling solutions. Our ideal candidate will have a strong background in C#, .NET, SQL, AWS, and other relevant technologies, with a proven track record of resolving production support issues in a timely manner for customers.

As a Sr. Application Support Engineer, you will:

1. Oversee and manage the troubleshooting, maintenance, and enhancement of all production issues and tools that support the production of the product lines.
2. Collaborate with cross-functional teams to ensure seamless integration and functionality of applications.
3. Utilize your expertise in AWS and JavaScript to develop and implement innovative solutions to complex technical issues.
4. Maintain up-to-date knowledge of industry trends and advancements, ensuring our software solutions remain at the forefront of technological innovation.
5. Provide top-tier customer support, resolving issues in a timely and effective manner.
6. Participate in the full software development lifecycle, including requirement analysis, design, coding, testing, and deployment.

To be successful in this role, you will need:

1. 3+ years of experience in a hands on engineering role using .NET, C#, and SQL.
2. 1+ years of experience in technical product support resolving customer facing issues.
3. Extensive experience with JavaScript, Angular, AWS and other relevant technologies.
4. Strong problem-solving skills, with the ability to troubleshoot complex software issues.
5. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
6. A strong customer focus, with the ability to provide top-tier customer support and resolve issues in a timely and effective manner.
7. A Bachelor's degree in Computer Science, Information Technology, or a related field is highly preferred.

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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