Business Process Transformation / Process Improvement Project Manager/W2 Only/ Local only

We are seeking an experienced Business Process Transformation / Process Improvement Project Manager to support enterprise-wide HR and People Operations initiatives. This role will work closely with senior leadership to manage, execute, and deliver multiple process improvement and transformation projects across Talent Acquisition, HR Operations, Compensation & Benefits, Organizational Design, and Performance Management.

The ideal candidate is hands-on, highly analytical, and experienced in Lean process improvement, business process modeling, and project delivery within large, complex organizations.

• Perform cost-benefit and PMO reporting analysis across multiple projects

• Lead process improvement initiatives focused on productivity, quality, and operational efficiency

• Conduct root-cause analysis, value stream mapping, and process re-engineering workshops with stakeholders

• Build and review detailed process models, organizational charts, and documentation

• Develop and maintain Standard Operating Procedures (SOPs), KPIs, and benchmarking metrics

• Facilitate workshops and remediation sessions with SMEs

• Create process maps, project plans, data collection plans, and analytical reports

• Identify process gaps, risks, and optimization opportunities using Lean principles

• Support business architecture and continuous improvement initiatives

• Ensure adherence to standardized work and documentation governance

• Certified Lean Six Sigma Green Belt (Required)
  (Black Belt strongly preferred)

• 7+ years of experience in Business Process Modeling and Process Improvement

• Strong expertise in MS Visio for process mapping (mandatory)

• Proven experience leading strategic and local process improvement projects

• Ability to conduct Kaizen events and Continuous Improvement initiatives

• Strong project management, coordination, and multitasking skills

• Excellent verbal, written, and presentation skills

• Strong analytical, problem-solving, and decision-making abilities

• Ability to work independently in a fast-paced, high-pressure environment

• MS Visio (Expert level)

• Microsoft Office (Word, Excel, PowerPoint)

• SharePoint (2010 or higher)

• Microsoft Project (2010 or higher preferred)

• BPMN-based process modeling

• Experience with SOP creation and documentation audits

• Familiarity with PeopleSoft HCM / Oracle HCM (preferred)

• Exposure to cloud migration initiatives (preferred)

• Knowledge of public mass transit assets and operations

• Experience working in large enterprise or public-sector environments

• Strong background in Lean methodologies (5S, waste elimination, flow optimization, error proofing)

• Local candidates only (New York area)

• W2 candidates only

• Onsite presence required; limited remote flexibility may be available based on fit