Job Title: Customer Engagement Manager - Cloud Migration & Portfolio Management
Location: Herndon, VA (Initial) Client Locations Across the U.S.
Work Model: Hybrid (3-4 days/week onsite initially)
Employment Type: Contract (12 months, extendable)
Positions: 2
Candidate Preference: East Coast-based candidates only
Relocation: Required post client assignment (consent required)
Role Overview
We are seeking senior Customer Engagement Managers / Portfolio Leaders with strong experience managing large-scale enterprise AWS cloud migration portfolios.
This role requires ownership of multiple concurrent cloud migration programs, executive-level stakeholder engagement, and leadership across strategy, delivery, governance, and financial management. The ideal candidate has led enterprise AWS migration initiatives involving complex application landscapes and large IT portfolios.
Key Responsibilities
Portfolio & Program Management
- Manage large enterprise cloud migration portfolios across multiple customer accounts
- Define portfolio-level migration roadmaps, timelines, and dependency models
- Oversee multiple concurrent cloud migration programs end-to-end
- Establish standardized governance, reporting, and delivery frameworks
- Balance resources, budgets, risks, and priorities across programs
Customer Engagement & Stakeholder Leadership
- Act as the primary engagement leader for senior IT and business stakeholders
- Lead executive governance reviews, steering committees, and status forums
- Translate cloud migration strategies into measurable business outcomes
- Build trusted advisory relationships with enterprise customers
Cloud Migration Strategy & Advisory
- Lead enterprise adoption using AWS Cloud Adoption Framework (CAF) and Well-Architected Framework
- Guide application portfolio assessment, rationalization, and migration wave planning
- Support migration strategies including rehost, replatform, refactor, retire, and retain
- Partner with architects and delivery teams to ensure scalable migration patterns
- Identify modernization, optimization, and cloud cost optimization opportunities
Risk, Financial & Delivery Governance
- Identify and mitigate delivery, dependency, and portfolio-level risks
- Manage program financials, forecasting, utilization, and margin targets
- Develop enterprise-level TCO and ROI business cases
- Ensure adherence to security, compliance, and enterprise governance standards
Required Qualifications
Experience
- 14-16 years of overall IT experience
- 7+ years in Program Management, Portfolio Management, or Customer Engagement leadership
- Proven experience managing enterprise AWS cloud migration portfolios
- Strong background in IT infrastructure, networking, and security concepts
- Experience working with large enterprise or Fortune-level clients
- Ability to manage multi-vendor, cross-functional teams
Technical & Cloud Expertise
- Strong hands-on understanding of AWS cloud services and migration strategies
- Familiarity with cloud economics and FinOps practices
- Experience with application portfolio assessment and modernization
- Knowledge of DevOps, CI/CD, containerization, microservices, and serverless architectures
- Familiarity with enterprise architecture frameworks (TOGAF, Zachman)
Project Management
- Strong knowledge of Agile and Waterfall methodologies
- Experience with tools such as Jira, MS Project, or similar
- Excellent analytical, planning, and problem-solving skills
Certifications (Preferred)
- PMP and/or PgMP
- AWS Solutions Architect (Associate or Professional)
- Azure or Google Cloud Platform cloud certifications (nice to have)
Education
- Bachelor s degree in Computer Science, Engineering, or a related field
Additional Requirements
- Must be based on the U.S. East Coast
- Must be flexible to relocate anywhere in the U.S. after client assignment
- Comfortable working in hybrid and client-facing environments
- Strong communication, leadership, and executive presentation skills
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