System Technician II

• Posted 60+ days ago • Updated 2 hours ago

Full Time

BCD Travel

Fitment

Dice Job Match Score™

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Job Details

Skills

Collaboration
Field Service
Computer Hardware
ICT
IT Security
Training
Presentations
Problem Solving
Conflict Resolution
Customer Service
Policies and Procedures
Microsoft
Business Software
Communication
Project Management
Attention To Detail
Asset Management
Documentation
ISO 9000
Payment Card Industry
Management
Sustainability
FOCUS
Finance
Recruiting

Summary

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

System Technician

Full time, Bangalore

In this role, you will assist the Senior System Technician with developing and delivering training to all team members. The System Technicians will compile and publish team metrics. This role represents the Enterprise ICT Organization and will cooperate with other IT functions to support the regular flow of business and IT projects and tasks; this role will also interface with non-ICT teams to provide technical assistance and insight. As the System Technician, you will adhere to all standards, policies, procedures, and security requirements. You will proactively improve processes and determine and recommend more effective products and applications, supporting hardware, software, and other technical solutions.

As a Field Services Technician, you will

Troubleshoot hardware, software, and other IT solutions
Follow all ICT policies and procedures
Ability to add, change or modify new or existing reports
Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
Provide assistance to other technical teams (hands-on support)
Will contribute to technology, security, and efficiency enhancements and improvements
Develop training materials and train team members

About you

Proven Technical Experience in a 24 x 7 IT Environment
Excellent Communication Skills, Oral, Written and Presentation
Excellent Knowledge of IT systems
Excellent Troubleshooting and Problem-Solving Skills
Excellent Customer Service Skills
Ability to Develop, Interpret and Follow Written IT Policies and Procedures
Experienced with Microsoft Business Software Applications and Other Communication tools
Advanced Project Management Skills
Detail Oriented
Travel
Asset Management and documentation
Co-ordinates with third party vendors when required
Proactive in tasks assigned
Familiarity with ISO and PCI Standards

About us
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). W e're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel .

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD .

You'll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively . For accommodation requests or further information, contact our Talent Acquisition department at

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL241069
Position Id: 6906-en_US
Posted 30+ days ago

Company Info

About BCD Travel

Who we are today is shaped by where we’ve been. Like the journeys we plan for our travelers, we’re on a journey in our careers at BCD. It’s not just about the destination but the experiences and connections along the way. And we make that journey fun and rewarding. Make a meaningful impact on business travel by joining our passionate team of individuals committed to helping people and companies travel smart and achieve more. Grow your career in a globally connected workplace and join the journey to make us the world’s most trusted, innovative and sustainable travel management company.

BCD Travel is a market leader in travel management, event & meeting management, and corporate travel consultancy. We help companies make the most of what they spend on travel and give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. Our 15,000+ dedicated team members service clients in 170+ countries.

A work-life balance that works for you and for us:

We know the importance of work-life balance so we’ve created a virtual working environment that supports people connecting and working efficiently around the globe. This allows for strong relationships with your colleagues wherever they are: remote, hybrid or working from the office.

We believe there is a place for everyone at BCD. We celebrate the different voices, backgrounds and perspectives in our global workforce and we promote awareness & education of DE&I ideas, experiences, perspectives, and voices. We motivate teams to thrive, whereby everyone feels safe and welcome. And we stimulate and create respectful environments where everyone is valued.

BCD is committed to raising awareness, inspiring and motivating our employees to look after their wellbeing and ultimately thrive at work. From focus Fridays to wellbeing connect sessions, from team wellbeing challenges to relaxation techniques, we support our people in their physical, emotional and social wellbeing.

Join us on our journey to be the world's most trusted, innovative and sustainable travel management company. We are always looking for passionate people to join our team. Check out our open positions and apply now! We’re looking forward to welcome you.

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