Your Next Career Move Starts Here
At Golden Technology, we believe your potential is limitless. We connect top technologists with companies that are shaping the future and we do it with a people-first approach that values authenticity, growth, and impact.
Our mission: Develop people. Empower families. Drive innovation.
Our approach: Pair world-class talent with organizations where they can thrive.
The Role: Senior IT Business Analyst (HIM - 3M 360)
Location: Remote
Type: Full time
What You ll Do:
- Assist the 3M vendor on application software updates on a monthly basis
- Collaborate with Epic-HIM
- IT and HIM Coding and CDI resources on maintaining a solid, dependable
- solution; on-call duties required
- Supports major enterprise applications (Revenue Cycle Management related, SQL Server based with HL7 integration) and others as assigned.
- Independently facilitates design of business workflow in conjunction with the business units and provides guidance to Application Analysts in designing improved efficiencies, solving complex workflow issues and incorporating quality initiatives.
- Leads unit and integrated testing of the software to ensure that the design objectives are met, including the development and validation of testing scripts.
- Maintains high degree of understanding of department business processes.
- Troubleshoots application issues, with/without vendor assistance, to resolution
- Troubleshoots system hardware, as needed.
- Partners with end users to understand workflow and business processes.
- Maintains system security for assigned applications.
- Manages Disaster Recovery and Back Up requirements for assigned systems and provides guidance to Applications Analysts in activities.
- Acts as the team project lead in partnership with the Project Management Office on all phases of a project\; from scoping and design through implementation and transition to Operations.
- Mentors Application Analysts.
- Provides input to components of development of end-user training materials and participates in training efforts. \;
- Assists other team members in ensuring high documentation standards.
- Leads escalation of issues with appropriate internal resources, to resolution.
- Develops policies and procedures in collaboration with business units, other analyst team members, and IT Application manager.
- Independently leads application upgrades and troubleshooting efforts and provides guidance to application analysts.
- Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders.
- Creates reports and assigns work problem tickets to Application Analysts.
- Evaluates and maintains appropriate system documentation.
- Collaborates with other application analysts to insure system integrations.
Required Qualifications:
- HIM IT application support experience; 3M 360 Encompass, 3M Engage One, 3M Fluency Direct and 3M CodeAssist.
- 3M 360 Engage One required
- 4+ years of experience in healthcare IT required, 2+ years of experience in supporting Health Information Management (HIM) IT application support experience.
- Must have strong written and verbal communication skills.
- Proficient with MS Office/MS Visio/MS PowerPoint.
- Working knowledge of healthcare applications.
- Ability to work with servers and apply application software upgrades required.
- Knowledge and experience with HL7 Interfaces preferred.
- Knowledge of disaster recovery and backup procedures required.
- High School diploma or GED required.
- Bachelor s degree in related field preferred
Why Golden Technology?
Founded in 1997, Golden Technology has grown from a two-person vision into a trusted partner for Fortune 500 clients nationwide. Along the way, we ve built a culture centered on family, professional growth, and giving back to our communities through our Golden Community initiatives.
Here s what sets us apart:
- Family-first culture that values balance and support.
- Career development through mentorship, opportunities, and investment in our people.
- Community impact by dedicating time, talent, and resources to the places we live and work.
What s In It for You
- Exciting opportunities with innovative companies.
- Guidance from a recruiting team with decades of experience.
- A professional, supportive culture built on trust and collaboration.
Ready to take the next step?
Apply today and let s build your brighter future together.
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