Description
*****This is a remote role but candidates must sit in Kansas City or surrounding areas. Candidates must be able to come in for meetings onsite in KCMO****** As a Systems Administrator on this team, you will play a pivotal role managing and maintaining the IT infrastructure for a diverse portfolio of MSP clients. This Microsoft-centric, ITIL-aligned position emphasizes proactive systems administration, automation, and technical mentorship. You will act as an escalation point for Tier 1 and Tier 2 support staff, ensuring the smooth operation of hybrid environments and leveraging your expertise in scripting and cloud technologies to deliver exceptional service. Key Responsibilities Mentorship & Collaboration Mentor Tier 1 and peer Tier 2 support staff, focusing on effective remediation techniques and troubleshooting workflows. Guide team members on adhering to ITIL-aligned processes for incident, problem, and change management. Collaborate with Professional Services and Procurement teams to support cross-functional projects and deliverables. Systems Administration Administer, monitor, and maintain infrastructure across all managed clients, with an emphasis on: Microsoft Active Directory (on-premise, hybrid) Azure Active Directory and Microsoft 365 environments DNS, DHCP, Group Policy, and identity management Perform regular patching, updates, and configuration tasks to ensure system stability and compliance. Utilize RMM platforms and native Microsoft tools to monitor system health, performance, and security posture. Automation & Scripting Leverage PowerShell to execute administrative duties, streamline repetitive tasks, and manage complex environments remotely. Design and implement automation workflows that respond to system events or operate on scheduled intervals to reduce manual workload. Develop, document, and maintain a repository of reusable PowerShell scripts to facilitate efficient remediation and configuration across client environments. Optional but Valued Skills Experience with SCCM and Intune for device management, configuration, and application packaging. Expertise in Exchange Online administration, including mail flow, mailbox policies, and retention settings. SharePoint Online management, focusing on site creation and permissions administration. Service Delivery & Ticket Management Serve as the escalation resource for technically complex tickets passed from Tier 1 support. Ensure comprehensive documentation of all actions, resolutions, and communications within the ticketing system (HaloPSA). Monitor and uphold Service Level Agreements (SLAs), escalating to Tier 3 or third-party vendors as needed to maintain service quality.
Skills
Windows, System administrator, Windows server, Powershell, Active directory, Systems engineering, Infrastructure
Top Skills Details
Windows,System administrator,Windows server,Powershell
Additional Skills & Qualifications
Required Qualifications 10+ years of experience in IT support or systems administration, ideally within a Managed Services Provider (MSP) environment. Strong proficiency in PowerShell scripting and automation within Microsoft ecosystems. Hands-on experience managing both on-premises Active Directory and Azure/Microsoft 365 cloud services. In-depth understanding of ITIL principles and service operations best practices. Exceptional communication skills, with a focus on clear documentation and effective remote collaboration. Ability to work independently while mentoring junior team members and collaborating as part of a distributed team. Preferred Certifications Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100/MD-101) Microsoft 365 Certified: Identity and Services (MS-100/MS-101) ITIL Foundation Certification Work Environment Remote-first with occasional onsite customer engagements as required. Supportive and collaborative team culture that values continuous learning and professional development.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Kansas City, MO.
Pay and Benefits
The pay range for this position is $35.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Kansas City,MO.
Application Deadline
This position is anticipated to close on Feb 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005787915
- Posted 4 hours ago