Immediate need for a talented Program Manager. This is a 06+ months contract opportunity with long-term potential and is located in Mountain View, CA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-02251
Pay Range: $105 - $115/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Own product & integration initiatives (JIRA, Confluence, other tools)
- Act as the central point of contact for incoming Customer VOCs
- Drive resolution by:
- Identifying owning teams
- Negotiating priorities
- Accelerating fixes
- Ensuring customer impact is closed loop
- Coordinate cross-BU, cross-team efforts at scale
- Run & present weekly steering committee reviews at SVP level
- Own program updates, risks, dependencies, and decision tracking
- JIRA Migration (On-Prem → Cloud)
- Enterprise-wide initiative
- Manage reporting gaps, data loss risks, field mismatches
- Coordinate chaos → smooth migration experience
- ~2–3 months effort
- Voice of Customer (VOC) Enablement
- Handle 3–4M VOCs/month
- Partner with analytics/NLS teams
- Identify recurring themes & problem areas
- Drive fixes with owning engineering/product teams
Key Requirements and Technology Experience:
- Key Skills;Program Management, Jira Admin, Software Development .
- Strong cross-team coordination (35–40 stakeholders regularly)
- Conflict resolution & negotiation — non-negotiable
- Executive-level communication & storytelling
- Ability to align teams toward one goal despite competing priorities
- Comfortable running meetings, not just attending them
- Software industry ONLY
- Product Development / Engineering background
- Experience at large software companies
- 10 years total experience
- Ideally 10 years in Program / Technical Program Management
- QA → TPM transition acceptable if program depth is strong
- JIRA Admin or enterprise JIRA experience = big plus
- APIs, logs, architecture discussions (good to have, not mandatory)
Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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