Short Description:
Seeking a seasoned SolarWinds Engineer to lead the design and implementation of a comprehensive monitoring strategy across its technology infrastructure.
Complete Description:
This role is critical to ensuring real-time visibility, operational uptime, and safety. The ideal candidate will bring deep expertise in SolarWinds platform engineering and a strong understanding of performance monitoring in high-availability environments.
Key Responsibilities:
Architect, deploy, and optimize SolarWinds modules (NPM, SAM, NTA, DPA) and LogicMonitor platforms across transit systems.
Develop custom dashboards, alerts, and reports aligned with operational KPIs and SLA thresholds using both SolarWinds and LogicMonitor.
Integrate SolarWinds with cloud platforms, enterprise systems, and third-party tools for unified observability.
Partner with application owners to provide out-of-the-box and custom monitoring.
Collaborate with cybersecurity, cloud, and operations teams to ensure resilient monitoring coverage.
Maintain and enhance monitoring for infrastructure operations.
Document architecture, workflows, and escalation protocols for internal and vendor stakeholders.
Required Qualifications:
5+ years of hands-on experience with SolarWinds in enterprise or public sector environments.
3+ years of experience deploying and managing LogicMonitor in hybrid or cloud environments.
Strong command of SNMP, WMI, NetFlow, and database polling techniques.
Proficiency in scripting (PowerShell, Python) for automation and custom integrations.
Experience with hybrid environments (on-prem/cloud), especially Azure or AWS.
Familiarity with database queries for custom database monitoring.
Familiarity with ITIL practices and incident response workflows.
Preferred Experience:
Demonstrable experience in critical infrastructure domains.
SolarWinds Certified Professional (SCP) or equivalent certifications.
LogicMonitor Certified Associate or Professional is a plus.
Experience with Orion SDK and API-based data extraction.
Soft Skills & Culture Fit:
Methodical problem-solver with a bias for action and accountability.
Strong communicator able to translate technical insights for executive and operational audiences.
Collaborative mindset with a passion for public service and infrastructure resilience.
Skill
Required / Desired
Amount
of Experience
Hands-on experience with SolarWinds in enterprise or public sector environments.
Required
5
Years
Experience deploying and managing LogicMonitor in hybrid or cloud environments.
Required
5
Years
Strong command of SNMP, WMI, NetFlow, and database polling techniques.
Required
5
Years
Proficiency in scripting (PowerShell, Python) for automation and custom integrations.
Required
5
Years
Experience with hybrid environments (on-prem/cloud), especially Azure or AWS.
Required
5
Years
Familiarity with ITIL practices and incident response workflows.
Required
5
Years
Question 1
Where is the candidate currently geographically located?
Question 2
Is this candidate able to work hybrid (onsite and remote)?
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