Jr. Salesforce Administrator Analyst

• Bachelors or equivalent.


• Salesforce.com Administrator certification required.


• Salesforce.com App Builder certification desired1.


• Salesforce.com Advanced Administrator certification desired1.


• 1: If not held at start of role, additional certification(s) expected within 12 month increments per certification




• 2+ Years application support.


• Strong Communication abilities


• Active listening skills and excellent written and oral communications skills are critical for interactions with our users.


• Strong Documentation skills are required to maintain our solution knowledge base and to share step-by step instructions with our users.


• Ability to empathize with customers and convey confidence while paying attention to detail.


• Organization and Prioritization


• Ability to multi-task in a fast-paced environment.


• Ability to prioritize work based on business impact and SLAs.


• Achieve results while preserving relationships.


• Technical Acumen


• Ability to troubleshoot, capture logs, and debug Salesforce solutions leveraging configuration and code.


• Ability to analyze trends and recommend improvements.


• 
  
  Expertise working with MS Excel functions (e.g. VLOOKUP)
  
  


• Experience with Salesforce.com or similar applications.


• Ability to understand relational databases.


• Experience with SQL.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.