Software Engineering Manager

Introduction

At IBM Software, we transform client challenges into solutions. Building the world's leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You'll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM's product and technology landscape. Here, you'll have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

Providers are central to the experience of using Terraform day-to-day. The critical promise Terraform makes to its customers is that the experience of using these providers will be excellent, because to them, that is synonymous with the experience of using Terraform as a whole.

We are looking for an Engineering Manager who will lead a team focused on Terraform provider enablement. Our customers are provider authors and contributors, both internal (HashiCorp), external (open source community, cloud vendors, contractors), and our technology partners which may contain elements of both. Our team leads the research into and enrichment of the development experience of building, documenting, and releasing Terraform providers. This involves working on our frameworks and SDKs, but also researching and identifying ways in which we can help Terraform provider developers do their work more quickly or easily. We develop tools to help provider developers maintain, develop, and release Terraform providers, such as scripts to generate providers, CLI utilities, and tooling or testing capabilities as it relates to maintaining providers over time, such as breaking change detection for pull requests. We also collaborate with the Education & Product Marketing teams to create workshops, guides, best practices, and reference documentation for provider developers.

At HashiCorp, an IBM Company, we view management and technical leadership as two tracks, with a highly technical background being a requirement for both. This role is uniquely technical given the deeply infrastructure-related nature of the product. Given this unique situation, it is expected that applicants would be comfortable covering a mix of functions. In order of priority, this would include people management and coaching, product alignment, and technical guidance. We do not expect everyone to have industry experience in all things we do today. However, we do expect candidates to have deep understanding of the software development lifecycle, concise communication skills, proven track record in cross-functional collaboration, and a willingness to pivot and pick up new skills quickly.

Come join us and help strengthen the Terraform provider ecosystem!

What you'll do (responsibilities)

• Support the career growth and morale of a team of skilled software engineers at varying skill levels, through setting goals, mentoring, and providing feedback
• Lean on technical background to guide design and architecture conversations between engineers to a clear outcome
• Collaborate with Product and Design partners to prioritize and scope work, contribute to strategy, vision, and roadmap discussions, and play an active role in quarterly planning and estimation
• Effectively triage incoming work requests from a variety of internal and external sources, ensuring the work most aligned with the team's objectives is handled
• Continuously evaluate and improve processes, tools, and workflows to increase efficiency, collaboration, and output

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• 2+ years of experience in a direct people management role for a software engineering team
• 5 years of hands-on software engineering experience
• Strong communication skills (both written and verbal) and experience managing a remote distributed team
• A successful track record of facilitating the growth and learning of others
• Enough technical knowledge to take in highly complex, deeply technical concepts and relay them to stakeholders in a comprehensible way
• Experience navigating and managing projects spanning multiple codebases and organizations with separate ownership
• Passion for fostering a positive team culture and driving innovation while maintaining a strong focus on operational reliability

Preferred technical and professional experience

• Cursory knowledge of Terraform and providers is a plus
• Interest in open source, community management, and developer advocacy
• Passion for delivering delightful user experiences and a background that includes building developer tools

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.