Coforge
Coforge

Customer Service Representative

Augusta, GA, US • Posted 60+ days ago • Updated 5 days ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Customer Experience
  • Customer Service
  • Active Listening
  • Negotiations

Summary

Role:                    Customer Service Representative

Location:             Augusta, GA

 

 

Skills Required:

·        Promoting and/saving products and services.

·        Providing an excellent customer experience via phone.

·        Negotiating and completing save/service order requests from customers.

·        Working with customers patiently, tactfully, and efficiently.

·        Strong attention to detail and accuracy

·        Excellent written and verbal communication skills

·        Ability to manage high call volumes and multiple tasks simultaneously

·        Accurately informing customers of various fees and adjustments.

·        Providing options to the customer based on product and service needs.

·        Active listening skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX1d9f8f
  • Position Id: 8854280
  • Posted 30+ days ago

Company Info

About Coforge

Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration and Automation technologies to transform client businesses into intelligent, high growth enterprises. Coforge’s proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 25 delivery centers across nine countries.

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Chandra Arpan

Chandra Arpan

Coforge Recruiter @ Coforge
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