Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami's Mobile App Platform has been certified by J.D. Power for providing clients with "An Outstanding Mobile Banking Platform Experience."
Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably's Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.
As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.
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The Human Resources Generalist / Associate HR Business Partner plays a foundational role in supporting Alkami's people strategy by partnering with business leaders, employees, and the broader HR team to deliver core human resources programs and initiatives. This role bridges tactical HR operations with early-stage strategic HR partnership, serving as a trusted resource for managers and employees while building capability to grow into a full HRBP role.
Reporting to a Senior Director, HR Business Partners, this position supports the HRBP team by assisting with employee relations, onboarding, talent processes, data analysis, and change management efforts. The role also collaborates closely with HR Centers of Excellence (Talent Acquisition, Total Rewards, Talent Management, Learning & Development, and HR Operations) to ensure consistent and effective delivery of HR programs.
Key Responsibilities & Duties: - Support HR strategies and initiatives aligned with business objectives and the HRBP/COE partnership model.
- Serve as a primary contact for employees and front line managers, providing guidance on policies, programs, and procedures.
- Assist in implementing performance management, goal-setting, and talent development processes.
- Partner with the HRBP team to support organizational design, workforce planning, and employee engagement initiatives and projects.
- Provide hands-on support with onboarding and offboarding processes, ensuring a consistent and positive employee experience.
- Help identify trends through HR data (turnover, engagement, performance) and contribute to insights and recommendations.
- Support employee relations investigations, document findings, and escalate complex issues as appropriate.
- Participate in change management and culture initiatives that promote engagement and alignment.
- Collaborate with HR COEs to implement enterprise-wide programs (e.g., compensation cycles, learning initiatives, culture activities, wellness events.)
- Serve as the main point of contact for all administrative tasks across HR initiatives.
- Assist with audits and ensure all HR records are accurately maintained.
- Ensure compliance with HR policies, labor laws and regulations, and manage required reporting (e.g., EEO, AAP, OSHA, etc.)
Qualifications: - 2-4 years of Human Resources experience, including at least 1 year in an HR Generalist, HR Coordinator, or HRBP support capacity.
- Bachelor's degree in Human Resources, Business, or related field.
- Foundational knowledge of HR best practices, employment laws, and compliance standards.
- Strong communication and interpersonal skills; able to build rapport across all levels.
- Demonstrated organizational skills with attention to detail and ability to manage multiple priorities.
- Project management skills with strong attention to detail.
- Analytical mindset; comfortable using HR data to identify trends and insights.
- Proactive and curious learner with a desire to grow into a strategic HRBP role.
- Passion for culture, engagement, and continuous improvement.
- Excellent communication and interpersonal skills with a customer-service orientation.
- Ability to multitask and manage competing priorities in a fast-paced environment.
Desired Skills: - Experience in SaaS, FinTech, or high-growth environments preferred.
- Familiarity with HR systems such as Workday or equivalent platforms is a plus.
- PHR or SHRM-CP certification preferred.
The salary range for this position is: $90,000 - $120,000
Cool Things to Know Not Just Any Company : Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization : We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters : We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
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