9-1-1 Network Architect

Job Title: 9-1-1 Network Architect

Join Our Team as a 9-1-1 Network Architect!

Are you passionate about safeguarding community safety by designing resilient and secure emergency communication networks? We are seeking a highly skilled 9-1-1 Network Architect to lead the transformation of our legacy 9-1-1 circuits into modern, fiber-based networks. This pivotal role offers an exciting opportunity to impact public safety infrastructure, work with cutting-edge technologies, and collaborate with dedicated professionals committed to excellence.

About the Role

As a key member of our wire center transformation team, the 9-1-1 Network Architect will be responsible for designing, documenting, and implementing state-of-the-art network solutions that ensure reliable, secure, and scalable emergency communications. You will play a critical role in researching existing legacy systems, developing migration strategies, and providing technical leadership throughout the network transition.

Key Responsibilities

• Design and Implement: Create robust network solutions aligning with business needs and industry standards for 9-1-1 systems, including fiber, TDM, SIP, and VoIP networks.
• Legacy System Analysis: Review and document existing circuit designs, connection points to Originating Service Providers (OSPs), and Public Safety Answering Points (PSAPs).
• Project Collaboration: Coordinate with cross-functional teams to plan, order, track, and oversee the deployment and decommissioning of network connections.
• Documentation & Standards: Develop comprehensive architecture diagrams, detailed documentation, and enforce network standards to ensure consistent quality.
• Technology Evaluation: Stay abreast of emerging networking technologies; recommend and integrate innovative tools to enhance network reliability and security.
• Security & Compliance: Implement security measures, protocols, and best practices tailored for emergency networks to safeguard sensitive data.
• Troubleshooting & Optimization: Respond swiftly to network issues, optimize performance during installation phases, and ensure smooth network migration.
• Mentorship & Leadership: Provide guidance, training, and mentorship to junior engineers and team members, fostering a culture of continuous learning.
• Industry Best Practices: Keep current with advancements in network protocols, industry standards, and regulatory requirements affecting 9-1-1 systems.

Qualifications

Required:

• Proven experience as a Network Architect or similar, with a strong background in designing enterprise and public safety networks.
• Extensive knowledge of legacy 9-1-1 systems and protocols—CAMA, ISDN, T1/T3, ALI circuits, fiber transport, VoIP, SIP.
• Hands-on experience with network design, installation, and modification of TDM and SIP circuits.
• Demonstrated ability to interpret complex network diagrams and develop scalable solutions.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, teamwork, and documentation skills.

Preferred:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of six (6) years of relevant experience in 9-1-1 system planning or network design.
• Deep understanding of 9-1-1-specific network architecture and protocols.
• Certifications such as CCNA, CCNP, CISSP, or ENP.

Why Join Us?

• Impactful Work: Play a vital role in enhancing public safety through critical network improvements.
• Innovative Environment: Work with the latest technologies in a collaborative and dynamic setting.
• Community Focus: Be part of an organization committed to public service and community well-being.

Ready to Make a Difference?

If you are a dedicated professional with the expertise to shape the future of emergency communication networks, we want to hear from you. Apply today and help us design the backbone of our community’s safety infrastructure!

Note: Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Pay Rate: $55.00 - $60.00 Hourly