IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide.
Our client is looking for a ServiceNow Administrator for development, administration, configuration, and ongoing maintenance of the ServiceNow platform.
Tasks
- Support processes like Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules.
- In addition to support functions, performs design and implementation tasks such as; requirements gathering, configuration, integration and testing.
- The Administrator partners with users to create/modify process workflows, reporting and dashboards in addition to developing knowledge, technical and process documentation.
- The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.
Knowledge, Skills and Abilities Required:
- Excellent problem-solving skills
- Strong written and verbal communication skills.
NOTE: Local candidates preferred. This is a Hybrid Position with 2 days on-site required.
Location: Waterford, MI (Hybrid)
Contract: 1+ years
Skills Required:
- 5+ years - Experience with development, administration, configuration, and ongoing maintenance of the ServiceNow platform
- 5+ years - Experience with support processes (Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics and other service modules)
- 5+ years - Experience with requirements gathering configuration, integration and testing
Skills Desired A plus to have:
- Experience with MS 365 Services
- Experience with.Net
- Experience with Agile
*** Rate depends on experience
*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.
*** Companies submitting candidates should only submit direct W2 employees for this position.
Please submit your resume by using the "URL" below
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