Senior Engineer

Hybrid in Rosemead, CA, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

Contract Independent

On-site

Depends on Experience

Akshaya Inc

Fitment

Dice Job Match Score™

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Job Details

Skills

macOS laptops
desktops
iPads
iOS mobile devices
Outlook
Excel
Word
PowerPoint

Summary

Role: Senior Engineer

Location: Rosemead, CA

The End User Computing Sr. Quality Engineer leads the design, delivery, and operational excellence of SCE s end-user technology ecosystem, including Windows and macOS laptops, desktops, iPads, iOS mobile devices, and the full Microsoft 365 application suite (Teams, Outlook, Excel, Word, PowerPoint, OneNote), along with collaboration platforms such as SharePoint Online, OneDrive, and Exchange Online. The role integrates closely with endpoint management platforms (Intune for Windows, JAMF for macOS/iOS) and core identity and security tools (Entra ID, Defender for Endpoint, Conditional Access, and Microsoft Purview).
This position ensures EUC platforms are reliable, observable, secure, intuitive, and aligned to enterprise architecture standards. The Sr. Quality Engineer owns end-to-end service quality and performance by embedding monitoring, telemetry, automation, and Digital Experience (DEX) analytics into design, operations, and continuous improvement cycles.
The role proactively identifies system and service issues, analyzes experience and performance trends, and drives corrective actions to improve stability, reduce defects, enhance usability, and elevate customer satisfaction across the enterprise.

Experience applying ITIL, Agile, or DevOps principles to improve engineering quality, operational reliability, and support processes.
Familiarity with digital experience analytics, telemetry, and observability platforms to improve performance and user satisfaction.
Experience leading vendor teams or MSP partners to improve platform health, reduce incident patterns, and enhance customer outcomes.
Background supporting large enterprise environments integrating identity, security, cloud, and collaboration platforms. Experience designing or validating device health metrics, DEX instrumentation, and monitoring/observability frameworks.
Hands-on familiarity with endpoint analytics, networking fundamentals, and integration patterns between EUC platforms and cloud environments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10507810
Position Id: 8863291
Posted 2 hours ago

Company Info

About Akshaya Inc

Akshaya Inc is one of the premier IT Consulting Services Company in the Bay Area.

Experienced and trained IT professionals at Akshaya Inc provide variety of IT services including IT staff augmentation, application development, IT support and offshore development.

Our world class professionals can assist you with development and support in ERP (SAP, Oracle Applications), Business Intelligence and Data Warehousing, Web development and much more.

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