Global Account Manager

Your role

As a Global Account Manager, you will be close to our customers, driving strategic growth and nurturing relationships with our key accounts. Your mission is to provide technical, business and service support and ensuring exceptional customer satisfaction. By joining our team, you will contribute significantly to the future of our business. You will report to the Business Line Manager, SUN.

Some of the main responsibilities include:

• Acts as the primary point of contact for the Edwards Capital Equipment Development (CED) commodity manager at customer site.
• Problem resolution and customer service: resolve issues, ensuring customers receive exceptional service and support.
• Client retention and growth: execute client retention and growth plans, developing strategies for profitable business relationships.
• Market analysis and reporting: review and report on customer retention, business opportunities, and market trends.
• Coordinates regular reviews between Edwards Sr. Management and appropriate contacts within key account's CED group.
• Ensures all quotations/new business discussions with Intel align with Edwards Corporate goals and the overall account strategy for Edwards Key Account Team.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• You have Bachelor's Degree level education in a technical discipline; Master's Degree is preferred in Engineering or Business.
• You have 5 years of experience in the semiconductor field and 5 years managing a global team or global project.
• People Management Experience
• Customer Negotiation Experience
• Ability to work across multiple functions and teams in deeveloping environments
• Strong attention to detail, along with strong communication skills

Must be authorized to work in the U.S. If an employee from another country successfully applies, then they will be hired on Local Plus terms and conditions with initial relocation assistance and some international benefits.
In return, we offer

Benefits and Perks: Enjoy a benefits package including health and wellness programs, retirement savings, and employee assistance.
We offer a strong retirement 401k plan with matching
Family is important to us - so we also offer paid family leave, a health paternity/maternity leave & many other benefits for a health work-life balance
Growth Opportunities: Access global training, mentorship, and career progression pathways to achieve your professional goals.
We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
Job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site 3-4 days a week at our Customer Center Edwards North America in Hillsboro, OR.

We Are An Equal Opportunity Employer!

Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

No person shall be denied the equal protection of the laws of this state or any subdivision thereof. No person shall, because of race, color, ethnicity, national origin, age, disability, creed [or], religion, or sex, including sexual orientation, gender identity, gender expression, pregnancy, pregnancy outcomes, and reproductive healthcare and autonomy, be subjected to any discrimination in [his or her] their civil rights by any other person or by any firm, corporation, or institution, or by the state or any agency or subdivision of the state, pursuant to law.

Edwards is a global leader of vacuum and abatement systems. We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards. With years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world. Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research.

At Edwards, we believe there is always a better way. Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go. At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline. We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.

For more information about Edwards visit our website:

A division of Atlas Copco

Edwards

Edwards is a leader in the vacuum and abatement markets. The brand's products are essential for industries such as semiconductor, power generation, chemical and food processing. Edwards believes in working with customers to set new standards and creating environments where innovation thrives. This trailblazer prides itself on making a difference in areas that are intrinsic to people's everyday lives - from the medical care they receive to the coffee they drink. Wherever there is vacuum, Edwards can also be found, leading the way. Edwards is a brand within Atlas Copco Group.

Visit the Edwards website

Company: Atlas Copco Group

Functional area: Management Location: US - United States City: Hillsboro OR On-site/remote: Hybrid Brand: Edwards Company Name: Edwards Vacuum, LLC Date of Posting: January 16, 2026