Senior Network and Computer Systems Administrator

Overview

AMERICAN SYSTEMS is seeking a Senior Network and Computer Systems Administrator to Strengthen Resilience-NISSC III at Raven Rock! Become the backbone of government continuity and national defense as a NISSC III team member at Raven Rock. Your expertise will ensure critical systems and emergency operations remain secure at one of the nation's most vital underground facilities. Embody NISSC III's values of readiness and reliability-help drive communications, command, and crisis response from this legendary stronghold!

Responsibilities

• Provides advanced technical leadership and expertise for the Alternate National Military Command Center (ANMCC), managing daily onsite 8x5 support and 24/7/365 on-call system administration and user support to ensure mission system availability and operator effectiveness.
• Oversees the execution of:
• Management and reporting
• System administration
• Vulnerability management
• O-Level maintenance
• Test support tasks in full compliance with technical manuals, security protocols, and government standards.
• Delivers remote troubleshooting and support for Strategic PDS-Ms at connected off-site locations, guaranteeing operational continuity even when the primary on-site individual is not present.
• Analyzes incident data and operational trends to enhance service delivery.
• Prepares and validates all required deliverables-such as continuity binders, metrics inputs, incident and outage reports, and technical documentation.
• Establishes best practices and continuous improvement standards for all ANMCC mission assurance operations.

THESE POSITIONS ARE CONTINGENT UPON AWARD OF CONTRACT.

Qualifications

• Bachelor's degree or equivalent DoD/military training
• 7-10 years of experience
• Ability to work with highly sensitive and classified DoD systems and information
• Collect, analyze, and report surveillance and performance metrics
• Prepare meeting agendas, materials, minutes, and monthly task reports
• Maintain documentation for O&M roles, continuity binders, and procedures
• Document issues and propose/support corrective actions and system changes (including Deficiency Reports, Artifact Defects, and AFTO Form 22 recommendations)
• Manage and track System Administration/User Support actions via Incident Reports (IR)
• Conduct standup meetings; interface with local government coordinators for workload prioritization
• Create, manage, and delete user/group accounts and security policies
• Provide one-on-one and remote technical support across multiple sites and systems (including via phone/email/remote logon)
• Proactive monitoring of system and link performance; rapid troubleshooting and restoration
• Perform system backups, restores, startups, shutdowns, error detection, log analysis, and recovery/restoration in line with applicable Technical Manuals and procedures
• Support for remote and telephonic IT assistance
• Support for installation, test events, site prep, validation, and system integration activities
• Execute maintenance per technical documentation, and coordinate with Remedy or site-specific work order systems as applicable
• Perform ISSO (Information System Security Officer) duties per DoDI 8500.01; monitor and remediate system vulnerabilities
• Update antivirus signatures, analyze threats, implement vulnerability management plans, and report security event artifacts
• Ensure timely implementation of IAVMs, CTOs, and threat assessments

Certifications / Clearance:

• Top Secret (TS) security clearance
• DoD 8570/8140 baseline certification for Information Assurance Technical roles is typically required (e.g., Security+, CISSP, or similar

Other Qualifications:

• Ability to operate independently and as part of a cross-functional O&M team
• Experience supporting 24x7 mission operations or on-call technical support in classified environments
• Ability to interface with multiple stakeholders, including military, government civilians, and contractors
• Documentation, communication, and process improvement skills

THESE POSITIONS ARE CONTINGENT UPON AWARD OF CONTRACT.

For more information, please contact

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $94,400.00/Yr. - USD $157,600.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

EEO Race/Sex/Disability StatVeteran Status