Software Engineer -MS System Center

Location

• Primary: 1801 Main Street, Columbia, SC 29201

• Onsite Role

• The Bureau of IT Services provides statewide IT support including:

  • Call center operations

  • Hardware & software support

  • IT training

  • Enterprise application support

• The organization promotes innovation, continuous learning, and career growth using cutting-edge technologies.

• New position created to manage, maintain, and intake new Service Manager requests.

• Administer and maintain Microsoft System Center infrastructure.

• Manage Service Manager request intake and workflows.

• Develop automation using System Center Orchestrator.

• Work within the Cireson Web Portal.

• This role is not project-timebound (ongoing operational support).

Responsibilities

• Administer and create new Service Manager requests and workflows.

• Develop, maintain, and update System Center Orchestrator workflows.

• Configure and maintain Cireson Web Portal (including JavaScript updates).

• Patch and maintain System Center, Orchestrator, and Cireson environments.

• Gather business requirements and translate them into Service Manager solutions.

• Act as SME/POC for Service Manager processes and environments.

• Collaborate with technical teams, business stakeholders, vendors, and leadership.

• Recommend process improvements to enhance efficiency and productivity.

• Lead migration of the existing Service Manager environment to updated standards.

• Provide after-hours support when required.

• Ensure compliance with HIPAA, CDC, and healthcare IT standards.

Required Skills (in order of importance)

1. 3+ years supporting Microsoft System Center (deep understanding of features, design, and best practices)

2. 3+ years administrative experience in Microsoft Azure

3. 5+ years administrative experience with Microsoft Windows Servers

4. 3+ years working with IT methodology frameworks (ITIL, MITA, etc.)

Technical Skills

• Microsoft System Center Service Manager (last 3 years)

• System Center Orchestrator (workflow automation using PowerShell)

• Cireson Web Portal (installation, configuration, JavaScript customization)

• Windows Server Administration (patching & maintenance)

• Microsoft SQL Server (basic to intermediate knowledge)

• Active Directory & Microsoft Entra ID

• PowerShell (v5.1 or newer)

Preferred Skills

• System Center Service Manager

• Cireson

• System Center Orchestrator

• JavaScript

• Power BI

• SQL

• HTML / XML

• PowerShell

• Healthcare domain experience

Education Requirements

• Bachelor s Degree OR 5+ years of relevant work experience

Preferred Certifications

• Microsoft Server Administration Certifications