Business Analyst
Location: New Jersey, USA | Work Model: Hybrid (3 days/week onsite at client location)
About the Role
As a Business Analyst, you will support delivery of Client?s Credit Card initiatives, partnering with Product Owners, Technology, and Risk teams to deliver compliant, customer-centric solutions across the U.S. credit card lifecycle. This role is ideal for a hands-on analyst with strong requirements writing, Agile delivery, and regulatory awareness who is looking to deepen expertise in the U.S. credit card domain.
In this role, you will:
Support initiatives across credit card onboarding, transactions, payments, disputes, fraud, and servicing.
Conduct stakeholder interviews and workshops to elicit, analyze, and document business requirements.
Assist in process mapping, data analysis, and functional gap assessments to inform solution design.
Write clear user stories, acceptance criteria, and test scenarios aligned to Agile delivery.
Participate in backlog grooming, sprint planning, and sprint reviews; support UAT coordination and defect triage.
Collaborate closely with developers and QA to clarify requirements and ensure traceability from requirements through testing.
Compliance & Risk Support
Incorporate U.S. regulatory and policy requirements into functional requirements and user stories.
Work with Compliance and Risk teams to clarify requirements related to Reg Z (Truth in Lending), Reg E (Electronic Fund Transfer Act), consumer disclosures, fraud and dispute handling, and data privacy/security.
Support documentation for controls, issues, and remediation activities.
Tools & Documentation
Maintain requirements and backlog in JIRA.
Maintain documentation and knowledge base in Confluence.
Prepare process flows, functional specifications, and test cases as needed.
What You Must Have to Be Considered
5+ years of Business Analysis experience in banking or financial services.
Working knowledge of U.S. credit card products and processes across the lifecycle.
Experience supporting Agile teams (Scrum or Kanban).
Exposure to regulatory or compliance-driven initiatives.
Hands-on experience with JIRA and Confluence.
Strong documentation, communication, and stakeholder management skills.
Working experience with Python, Azure, Open AI GPT, LangChain, LangGraph experience
These Will Help You Succeed
Experience in credit cards, payments, or consumer lending.
Exposure to fraud, disputes, or card servicing operations.
Prior experience at a U.S. retail or commercial bank.
CBAP or Agile certification (e.g., CSM, SAFe).
Work Authorization
Applicants must be legally authorized to work in the United States. This role is not eligible for employer-sponsored work authorization.
Pay Transparency
The annual base salary range for this position is $85,000?$102,000 USD. Actual compensation within the range will be determined based on factors such as location, skills, relevant experience, and market conditions. This role may be eligible for a discretionary incentive/bonus program and a comprehensive benefits package, subject to applicable plan terms.
Working Arrangements
The working arrangements for this role are accurate as of the date of posting and may change based on the project you?re engaged in, as well as business and client requirements. Role expectations (including onsite requirements) will always be communicated clearly.
Application by:
Please apply by 28th February
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