Order Entry Specialist

Job Title: Order Entry Specialist
Location: Mount Pleasant, PA
Work Arrangement: 100% Onsite (Office Environment)
Duration: 6 months with possibility to extend (dependent on performance and business need)

About Us
We are a leading organization delivering innovative and sustainable energy solutions. Join a dynamic team in Mount Pleasant and be part of a company that values excellence, teamwork, and customer satisfaction.

Position Overview
Are you a detail-oriented professional with a passion for customer service and order management? We are seeking an enthusiastic Order Entry Specialist to support order processing and fulfillment activities. In this role, you will help ensure customers receive high-quality service throughout the order lifecycle. If you thrive in a fast-paced environment and enjoy problem-solving, this role may be a great fit.

Key Responsibilities

• Customer Focus: Review customer contracts to ensure compliance with agreed terms and conditions. Monitor, analyze, and report on contract performance.

• Coordination & Communication: Facilitate information flow among internal teams and customers, resolving issues to meet schedule commitments and ensure customer satisfaction.

• Representation: Act as a representative in internal meetings, ensuring professional and effective communication across stakeholders.

• Best Practices: Ensure orders follow execution best practices and company policies. Monitor and control order progress, financials, and resource utilization.

• Risk Management: Identify, qualify, and manage order-related risks and opportunities.

• Continuous Improvement: Capture, analyze, and share lessons learned throughout the order lifecycle. Support formal order acceptance and contract close-out.

• Financial Oversight: Ensure timely payments and assist in resolving collection-related disputes.

Qualifications / Background

• Education:

  • Bachelor s degree with 2 3 years of experience in a similar role, project management, or commercial operations

  • OR Associate s degree with 5 years of relevant experience

• Experience: Prior industrial or technical experience preferred

• Skills:

  • Organized and structured approach in a fast-paced, deadline-driven environment

  • Strong prioritization and time-management skills

  • Team-oriented mindset with a positive attitude

  • Proficient in MS Office applications

  • SAP experience is a plus

• Language: English (required)