IT Support Technician
Lewisville, TX, US • Posted 60+ days ago • Updated 23 hours ago

NextGen Global Resources LLC
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Job Details
Skills
- linux
- IT support
- troubleshooting
- testing
- windows
- Production
- Enterprise
- Night shift
Summary
Looking for an IT Support Technician to work on site Lewisville, TX to work
Pay: $55,000.00 - $65,000.00 per year
NIGHT SHIFT.
We are seeking an IT Support and Testing Engineer to join our team, primarily focused on testing and troubleshooting IT systems, with minimal systems administration. This role supports major customers in the buildout of 5G radio networks. You will be responsible for testing, troubleshooting, and supporting production IT and enterprise IT systems in a Windows and Linux environment.
Key Responsibilities:
- Testing & Troubleshooting: Focus on testing customer systems, identifying issues, and troubleshooting across IT systems, including production and enterprise environments.
- Systems Administration: Minimal involvement with systems administration (Windows/Linux), but familiarity is helpful.
- Production IT Support: Assist in monitoring, supporting, and troubleshooting production IT environments.
- Automation Testing: Use low-code tools like Power BI and Windows PowerShell for scripting and automation. Lab testing experience is a plus, though tools and training will be provided.
- Customer Collaboration: Work with major telecommunications customers to ensure the smooth deployment and performance of systems.
Tools & Technologies:
- Operating Systems: Primarily Windows and Linux environments.
- Scripting Languages: Power BI, Windows PowerShell, and low-code scripting tools.
- Testing Tools: Training will be provided on the specific automation and testing tools in use.
Experience & Qualifications:
- Experience in IT support, particularly troubleshooting and production IT environments.
- Background in lab testing or manufacturing environments is highly desirable.
- Prior experience with telecommunications systems or 5G network builds (preferred, but not required).
- Strong problem-solving skills with an ability to quickly identify and resolve issues in production systems.
- Experience with low-code scripting tools and a willingness to learn new technologies.
What you didn t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on quality over quantity and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Job Type: Contract
Ability to Relocate:
- Lewisville, TX: Relocate before starting work (Preferred)
Work Location: In person
- Dice Id: 10358394
- Position Id: 8816191
- Posted 30+ days ago
Company Info
About NextGen Global Resources LLC
This is not your typical placement company. Conceived by a group of veterans with decades of telecom experience, NextGen was created to provide a better means of recruiting and consulting in the telecom industry. Our novel structure is focused on the core issue: placing the most talented people in the field at the best companies.
The true differentiating factor is the comprehensive analysis we perform for all of our clients. We make time to invest in our clients expertise and our candidates unique needs. More importantly, we strive to build familiarity and trust with everyone we work with.
We have helped find jobs and employees in all 50 US states, Canada, plus several other global markets.
We operate from multiple locations across the US and Canada.
Get in touch with us to begin a fruitful and prosperous relationship and career.
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