Reltio Lead

Design, configure, and enhance Reltio MDM data models, match/merge rules, survivorship rules, and workflows.

Develop Reltio UI configurations, LCA components, crosswalks, and entity/relationship models.

Build integrations using Reltio APIs, REST services, and data pipelines.

Implement data validation rules, cleansing logic, and stewardship workflows.

Lead day-to-day Reltio MDM support operations, ensuring system uptime, performance, and timely issue resolution.

Manage incident triage, root cause analysis, and defect fixes.

Coordinate with business stakeholders, data stewards, QA, and infrastructure teams for seamless operations.

Oversee and guide offshore/onshore support teams as required.

Support version upgrades, patching, environment refreshes, and release deployments.

Maintain technical documentation, support procedures, and knowledge base articles.

Ensure adherence to SDLC, validation, and compliance requirements (particularly for Life Sciences).

Support customer, HCP/HCO, product, and reference data management processes.

Work with downstream systems such as CRM (Veeva, Salesforce), ERP, data lakes, and analytics platforms.

Ensure compliance with regulatory and GxP standards where applicable.

Strong hands-on experience with Reltio MDM (configuration, data model, match rules, workflows, UI, APIs).

Experience in MDM development and L2/L3 support leadership.

Good understanding of master data concepts: entities, relationships, survivorship, match/merge, hierarchy management.

Experience integrating Reltio with enterprise platforms using APIs and ETL/iPaaS tools.

Strong problem-solving, analytical, and communication skills.

Experience in the Life Sciences industry-HCP/HCO mastering, customer data, and compliance.

Familiarity with AWS cloud platforms.