SRE Engineer

Job Description:

1. Deployment & Automation
   - Implement CI/CD pipelines using tools such as GitHub Actions, AWS CodePipeline, and Jenkins
   - Automate infrastructure provisioning through Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK.
   - Develop automation scripts and self-service tools to enhance operational efficiency.

2. Capacity Planning & Performance 
   - Implement operational cost optimization initiatives.
   - Configure and maintain auto-scaling policies and thresholds.
   - Develop Resiliency Test plans and support Performance testing.

3. Incident Management & Response 
   - Proficient in ITIL framework and ITSM tools such as ServiceNow. 
   - Production on-call responder with strong troubleshooting capabilities.
   - Develop RCA documentation, and Knowledge articles
   - Apply SRE principles, including SLIs, SLOs, and error budgets.

4. Leveraging Observability Tools
   - Hands-on experience with tools such as Dynatrace, AppDynamics, ELK, and similar platforms. Dynatrace is preferred.
   - Implement distributed tracing with appropriate context propagation.
   - Optimize monitoring queries, create dashboards, alerts, and anomaly detectors using Dynatrace and Kibana.

5. Security & Compliance Implementation 
   - Manage service accounts and access permissions 
   - Create, deploy, and manage digital certificates.
   - Respond to security incidents and execute remediation tasks effectively.

6. Education & Experience
   - Bachelor’s degree in computer science, Engineering, or related field 
   - 2 to 4 years of experience in DevOps, SRE, or infrastructure roles 
   - Mid-level proficiency in Python or other scripting languages.
   - Mid-level proficiency in Configuration management tool including Ansible.
   - Practical experience with cloud platforms – AWS and Azure.
   - Knowledge of containerization (Docker, Kubernetes/ECS).
   - Knowledge of Linux systems and networking.
   - Knowledge of relational, cloud, and NoSQL databases.
   - Excellent written and verbal communication skills.
   - Demonstrated ability to work independently and manage priorities.
   - Availability to work outside of standard business hours as required.