OverviewGovCIO is currently hiring for a Lead Client Systems Technician to support the USAF at the Port San Antonio Lackland Annex. Candidate will provide first-level contact and primary issue resolution for users with hardware, software, multimedia and computer application problems and malfunctions. This position will be located in San Antonio, Texas and will be a fully onsite position. T/S SCI required.
ResponsibilitiesEstablishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Manages three other CST's and consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
1.Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
2.Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.
3.Provides regular monitoring and analysis regarding short and long-range planning for in-house systems.
4.Prepares or ensures that appropriate documentation exists, including operational instructions.
5.Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
6.Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
QualificationsRequired Skills and Experience
- Clearance Required: TS/SCI
- High School with 6-9 years (or commensurate experience)
- IAT Level 2 Certified
- Hands-on operating systems support experience
- Hands-on experience with antivirus endpoint protection configurations
- Experience with virtual machine environments such as VMWare.
- Experience with Windows, Linux, and Mac operating environments
- Experience with VoIP systems
- Experience with Mobile Device Management platforms and deployments
- Experience in scripting for use in administration automation and monitoring a plus
- Must be able to lift 50 lbs
Company OverviewGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect:
- During the Interview Process
- Virtual video interview conducted via video with the hiring manager and/or team
- Camera must be on
- A valid photo ID must be presented during each interview
- During the Hiring Process
- Enhanced Biometrics ID verification screening
- Background check, to include:
- Criminal history (past 7 years)
- Verification of your highest level of education
- Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary RangeUSD $80,000.00 - USD $95,000.00 /Yr.
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