Agile Delivery Analyst

Vaco is actively seeking an Agile Delivery Analyst for a unique opportunity to join an extremely stable and nationally respected organization in Memphis.


Position Summary

The Agile Delivery Analyst is responsible for evaluating and optimizing workflows from intake to delivery across the organization by strengthening delivery practices, aligning workflows and tooling, ensuring visibility, and enabling continuous process improvement.

This role sits between delivery leadership and technical tooling/configuration specialists, serving as a connective layer across business, product, engineering, and delivery stakeholders to ensure work is executed in a consistent, scalable, and measurable way.

The ideal candidate can operate beyond a single team level, apply multiple delivery methodologies objectively (Scrum, Kanban, project-based/hybrid), and recommend the right delivery approach based on work type. The role requires strong process mapping capability, delivery coordination, and hands-on familiarity with Jira, Smartsheet, and enterprise workflow platforms.


Essential Duties and Responsibilities:
 

• Support and optimize delivery execution across multiple teams within an Agile SDLC environment, improving predictability, throughput, and delivery maturity.
• Analyze end-to-end delivery processes and create process maps to identify gaps, bottlenecks, handoff issues, and improvement opportunities.
• Recommend delivery approaches (Scrum, Kanban, project-based/hybrid) based on the work type, complexity, and stakeholder needs, with no methodology bias.
• Participate in delivery ceremonies and operating rhythms as needed (standups, sprint planning, backlog refinement, retrospectives, demos, cross-team planning/synchronization).
• Partner with Product Owners and delivery leaders to strengthen intake, backlog readiness, prioritization, and execution planning.
• Monitor progress toward commitments and drive improvements in delivery quality, predictability, flow efficiency, cycle time, and delivery metrics.
• Identify and remove impediments to delivery through structured problem-solving, escalation, and stakeholder coordination.
• Collaborate with delivery leadership to evolve and maintain delivery guidelines, standards, governance, and best practices across the organization.
• Partner with tooling/configuration specialists to translate delivery needs into practical workflow solutions and scalable tooling structures.
• Assist with Jira configuration as needed (workflows, issue types/hierarchies, custom fields, boards, screens, reporting), supporting alignment between tooling and process.
• Support and optimize Smartsheet, Jira, and other workflow/automation platforms, identifying opportunities for simplification, automation, and standardization.
• Promote adoption of engineering best practices such as CI/CD, automation, DevOps principles, and quality-focused delivery execution where applicable.
• Build, maintain, and socialize clear documentation on processes, workflow standards, delivery operating models, and tooling practices.

Additional Details
 

• Employment Type: 6 to 12 Months with potential to convert to direct employment
• Location: Memphis, TN
• Cadence: Onsite
• Start Date: Immediate
• Compensation: $58 - $60 per hour
• Employment Status: No form of employment sponsorship is being considered

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.