IN-IDOH Performance Mgmt Analyst, C. Kaur

Short Description:
Performance Management (PM)
Analyst - Candidate: Charanjit Kaur

Complete Description:
The Performance Management (PM)
Analyst help their Program Director within the Office of Performance Excellence
implement initiatives that support a culture of quality through best practices
to achieve optimal functionality for our systems across the agency. As the PM
Analyst, you will be responsible for administering a program within a state
agency and serving as the specialist in a specific area. You will utilize
education, consultation, cooperative programming, and coordination in this
position to accomplish goals. In addition, the incumbent will be responsible
for identifying opportunities for performance management within the agency,
executing appropriate strategies to assist program areas with those
improvements, providing continuous improvement training, and ensuring the
timely submission of annual reports regarding performance management
accreditation standards. This
role oversees the agency's performance management policy and builds quality
improvement capacity. The Lead supports results-based accountability, develops
and maintains strategic charters, and ensures timely, accurate performance
reporting aligned with accreditation standards, public health competencies, and
agency goals. Responsibilities include program administration, coordination of
improvement strategies, and interagency collaboration to support compliance,
sustainability, and continuous improvement.

Job Description


Executing Outputs:

o
Evaluate, develop and maintain performance
tracking systems, ensuring alignment with organizational goals, pillars and
strategic priorities.

o
Collect and validate performance data from
multiple divisions, ensuring accuracy, consistency, and integrity of metrics
used for strategic analysis and reporting.

o
Assist in the development, monitoring and
reporting of key performance outcomes and indicators for various dashboards
across the agency, the State Health Improvement Plan and the agency's strategic
plan.

o
Deliver training and support on performance
tools and data analysis tools and techniques to build organizational capacity
and foster a culture of accountability.

o
Provide ongoing technical assistance for
performance management platforms, ensuring smooth functionality and user
engagement.

o
Empower departments to achieve measurable
improvements through targeted performance interventions and continuous feedback
loops.

o
Ensure robust data governance and regulatory
compliance by implementing validation protocols, maintaining documentation
standards, and aligning performance metrics with internal policies and external
reporting requirements.

o
Serve as an administrator for Leadership development
courses, supporting both internal and external participants. Responsibilities
include enhancing course materials, maintaining resource libraries and
trackers, and providing logistical and technical support to facilitators to
ensure smooth delivery and engagement.

o
Support the program director and support
leads in the facilitation of Quality improvement training, projects and other
initiatives.

o
Leads the creation of effective survey
instruments and offers expert support for MS Forms and user inquiries.

o
Supports Project Management initiatives.


Strategic Thinking Outputs:

o
Conduct in-depth statistical analysis of
performance metrics to identify trends, gaps, and opportunities for
improvement. Develop strategic reports that inform leadership decisions
(data-driven decision making).

o
Lead change management efforts tied to
performance system upgrades, ensuring smooth adoption and sustained engagement.

o
Develop strategic and quarterly one-page
performance dashboards for e-staff on what they need to know about IDOH
performance against set goals.


Influencing Outputs:

o
Collaborate with internal stakeholders to
define, refine, and evaluate key performance indicators that reflect
operational effectiveness and strategic outcomes.

o
Collaborate on initiatives to streamline
workflows and enhance efficiency through the creation of standard operating
procedures and process documentation.


Relationship-Building Outputs:

o
Partner with various departments to ensure
consistent performance tracking, facilitate system adoption, and support
strategic alignment.